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      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      81% would recommend to a friend

      (1,142 total reviews)
      avatar

      Anthony Noto

      93% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      1K reviews
      2.0
      Nov 8, 2021

      Overworked and Overlooked

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers good pay, adapted to remote work and offers flexibility. Benefits are pretty awesome

      Cons

      Easy to get burnt out Communication between marketing and frontline is non-existent. For example, a promo will roll out and phones will flood. Frontline, operations and quality departments get less recognition than they should

      avatar
      SoFi Response
      4y
      We know everyone is super busy right now, so thank you for taking the time to leave such a thoughtful review of your SoFi experience. We're happy to hear that your compensation is competitive, that you enjoy the flexibility we offer employees, and feel the benefits are comprehensive. That being said, we don't want any employee to feel overworked and overlooked. We truly believe our people are our greatest differentiator, and we can't reach our 'best culture in the world' ambitions with y'all. If you haven't done so already, we encourage you to explore some of the support resources we have available to employees via the Benefits Mall in Workday. And we hear you about cross-team communication! Our most recent employee survey data showed that communication is our greatest area of opportunity, and we are working with business leaders to improve inter- and intra-team communication. In true SoFi fashion, we are always iterating, learning, and innovating, so if you have ideas, we want to hear them. You can reach out to your manager, PBP, the talent team, or email us at glassdoor@sofi.org. Thank you for being on this journey with us.
      1.0
      Apr 6, 2021

      Service rep - glorified calling agents

      Manager service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits, no 401k match though

      Cons

      Cliquey, bad management, unorganized, favoritism

      avatar
      SoFi Response
      5y
      We are grateful you've taken the time to leave an honest review of your experience. We're glad to hear you enjoyed some of the benefits we offer our employees. We know a 401k match is important and it is top of mind for our Benefits team as we continue to evolve our offerings. Your comments around leadership are not indicative of the type of culture we are building. We are committed to creating a place where people love to work, and that starts with leadership. We have started to roll out training for leaders at SoFi that gives them the tools to foster inclusion and belonging on their team, plus helps them build their personal leadership brand. Our goal is to give all managers the tools they need to support and inspire their teams to do the best work of their lives. Thank you for the constructive feedback, it will only help us continue to improve the employee experience. Best of luck in your future endeavors.
      2.0
      Feb 28, 2021

      Turnover heavy company

      Strategic finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is great if you negotiate

      Cons

      FP&A team turns over every year, HR is indifferent about issues

      avatar
      SoFi Response
      5y
      Thank you for sharing your thoughts with us. I'm sorry to hear your SoFi experience has not always met your expectations. I want to assure you that we care deeply about your feedback and overall experience. We utilize Glassdoor to not only listen to, but act on, feedback from our employees, so if you are willing, I'd love to speak with you 1:1 about your concerns. Please feel free to reach out to me directly on your own time if this is something you'd be interested in. If you feel more comfortable relaying your feedback to your manager or People Business Partner, I'd still appreciate learning more. We're grateful you are a part of the SoFi family, and thank you again for your honest review.
      Viewing 262 - 264 of 1,142 Reviews
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      ReviewsSoFi reviews

      Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.