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Social Security Administration

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Social Security Administration reviews

3.0

36% would recommend to a friend

(2,782 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Aug 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule to start anytime between 7:00am to 9:00am and leave 8 hours later Lots of annual leave and unlimited sick leave Great health and retirement benefits Commuter benefits

Cons

All new hires complete a training class before they start taking disability claims from the public. After they leave the training class, they are left to figure out how to do things on their own without timely feedback, which results in mistakes. The management, mentors and colleagues always say they are too busy to help the trainees. The colleagues first point out mistakes made by the trainees to the management. The management tells the trainees their quality of work is poor without providing the resources to do the job well. It is a very negative work environment for new hires.

1.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent salary for workload. Telework...for now. Current Commissioner is horrible and is revoking it left and right.

Cons

Promotions seem based on making people feel good about themselves - not competence. Terrible management. Uses carrots and sticks mentality instead of intrinsic motivation to accomplish goals. Makes it feel like factory work, which is definitely how mgmt sees it. Coworkers are underqualified and don't seem like they should have government jobs. Lots of bankruptcies, drug addicts, mentally ill, criminals, etc., working here. Telework revoked for most components, so you have to be in the office with said employees. Very, very poor communication by supervisors. Current Commissioner is all about self-promotion and clueless about the agency. Depends on the last Acting Commissioner, whose only agenda is affirmative action, and crowd sourcing ideas on an intranet site to lead. Arbitrary work assignments and treatment. If mgmt doesn't like you, you will do all the grunt work. They also won't train you or give you access to materials to make your job easier if they don't like you. Union (AFGE) unless.

2.0
Jul 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Great with teleworking and allows you to have a lazy career. If you wanna work from home and never see a soul ever again

Cons

As someone who has had dealings with the Social Security Administration, I must say that my experience has been nothing short of horrendous. Not only is the bureaucracy slow and inefficient, but the overall work environment seems to be incredibly toxic and unpleasant. The low pay wages that SSA employees are forced to work under clearly contribute to this toxic culture. It's no wonder that so many SSA employees seem to be demoralized and unenthusiastic about their work. It's hard to imagine that anyone could be motivated to do their best work when they're being compensated so poorly. #Ghetto

Viewing 49 - 51 of 2,782 Reviews

Glassdoor has 2,926 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.