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Social Security Administration

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Social Security Administration reviews

3.0

36% would recommend to a friend

(2,784 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Feb 14, 2015

Worst years of my life.

Recommend
CEO approval
Business Outlook

Pros

Money and benefits, but it isn't worth it.

Cons

Hostile work environment. Impossible workload. Needlessly complex. Training very poor and incomplete. This place will suck your soul dry. Pressure to do things you are not ethically comfortable with. Employees treated lower than dirt. You only matter to management to the extent that you can be manipulated to make them look good. They couldn't care less about you. Just because they tell you to do something does not mean they will back you up if an issue arises later. They will throw you under the bus. Pressure to work overtime. They will make it difficult for you to use your credit hours. Pressure for short lunches/breaks. Relentless stress. You will never be caught up, no matter what you do. Dealing with angry (and often non-compliant) members of the public, usually over things you have no control over (and often things even the agency has no control over). Inability to help people in the way that you would like to be able to do. No-win situation. Document everything. Trust no one. Chaos. Misery. Madness. Avoid. If you already work there, transferring to another office may let you get rid of your existing workload. A lateral transfer (transfer to another government agency) might be a possibility.

3.0
Jan 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Work life balance is great if you don't care about salary. Salary potential is okay so long as you are willing to work overtime. Relatively easy work for an attorney.

Cons

Boring work. Little room for advancement or growth. Salary not great. Downright hostile to attorneys or their requirements. Licensure is required for the job, but the agency will not pay for CLEs or even give administrative leave for any second not spent in class, meaning you have to use substantial amounts of your personal annual leave in order to meet the requirements of the job. Does not allow participation in interagency details (e.g. with the DoJ), and effectively works to ensure attorneys cannot transfer between divisions. Lack of communication from higher management. Most supervisors and upper management are not attorneys and do not understand attorneys. Easy work also means boring work.

Viewing 85 - 87 of 2,784 Reviews

Glassdoor has 2,928 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.