Question 1

Is Social Security Administration a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Social Security Administration have rated their employer with 2.6 out of 5 stars in 156 Glassdoor reviews. This is a lower than average score with the overall rating of Social Security Administration employees being 3.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at Social Security Administration now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Social Security Administration.

Question 2

Does Social Security Administration pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Social Security Administration with 3.1 out of 5 stars based on 156 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Social Security Administration.

Question 3

How happy are Customer Service Representative CSR professionals working at Social Security Administration?

Accepted Answer

19% of Customer Service Representative CSR employees at Social Security Administration would recommend their employer to a friend. This rating has decreased by 19% in the past 12 months. Customer Service Representative CSR professionals have also rated Social Security Administration with a 2.9 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.5 rating for culture and values and 2.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Social Security Administration?

Accepted Answer

Claims Specialist (382), Customer Service Representative (244), Customer Service Representative (CSR) (157), Claims Representative (116), Benefit Authorizer (96), Attorney Advisor (89), Attorney (59), IT Specialist (55), Legal Administrative Specialist Benefit Authorizer (40), Legal Assistant (40), Contact Representative (38), Social Insurance Specialist (38), Benefits Authorizer (28), Legal Administrative Specialist (25), Claims Technical Expert (23)

Question 5

What are the pros of working at Social Security Administration according to real employee reviews?

Accepted Answer

"Generous Leave policy good pay" ((in 194 reviews)); "Good work / life balance" ((in 91 reviews)); "people are great and suportive to work with" ((in 91 reviews)); "Time off and benefits are the only pros" ((in 65 reviews)); "Flexible hours where I could go in anywhere between 6am and 9:30am and work my eight hours from there." ((in 57 reviews))

Question 6

What are the cons of working at Social Security Administration according to real employee reviews?

Accepted Answer

"Poor management and if you do your job well you get rewarded by doing everyone else’s work as well" ((in 219 reviews)); "Training was long and intense only helped at the core." ((in 109 reviews)); "All managers have their own "pet projects" which cause MORE issues for staff doing the work." ((in 74 reviews)); "Upper management is incompetent and only hired because of family members or sororities etc ." ((in 34 reviews)); "Nepotism is rampant with generations of family and friends." ((in 30 reviews))

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