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Social Security Administration

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Social Security Administration reviews

3.0

36% would recommend to a friend

(2,784 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Oct 25, 2018

Claims Specialist

Recommend
CEO approval
Business Outlook

Pros

Good amount of paid time off and sick days. Really good.

Cons

You will work with the most out of date enterprise applications in the developed world. It is a hodgepodge of legacy apps that don't intercommunicate. You are middleware.

4.0
Oct 15, 2018

Grateful

Recommend
CEO approval
Business Outlook

Pros

Benefits Stability Work-life balance Career Pathways program Develop Customer service skills

Cons

Consecutive calls High call volume IT issues/computer/system glitches Short breaks/lunch Service observations / rating structure

1.0
Aug 29, 2018

Telecenter Agent

Recommend
CEO approval
Business Outlook

Pros

None. They literally will work you to death and pay you nothing. Treat you like a slave.

Cons

Management is horrible. Culture is non existent. No raises unless you are in good with management. Lies about how long you will be on phone when hired. Aggressive hostile work conditions. Avoid this place!

Viewing 121 - 123 of 2,784 Reviews

Glassdoor has 2,928 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.