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Social Security Administration

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Social Security Administration reviews

3.0

36% would recommend to a friend

(2,784 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
3.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The work is challenging and will keep you preoccupied and constantly developing.There can be room for growth and promotional opportunities. There is no work that can be performed here without independent research and abby applying policy and procedure. Also wage increases and flexibility can be great.

Cons

The agency's employee retention is poor. Some divisions are micromanaged immensely. Training sometimes does not align with what is most relevant but any position in the agency requires ongoing and comprehensive training. Management can be improvident, reactive, and convey retaliatory behavior at times. In addition, management may not accept valuable feedback from employees that could encourage/implement necessary change. Telework/remote work has been canceled although it existed way before the pandemic.

2.0
Apr 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Use to be job security Use to be Telework days Ok medical benefits After you close your laptop you can leave your work at work

Cons

Micromanaging at 1,000 % Emails ALL DAY about multiple changing priorities and they all are “Top priorities”. Unrealistic expectations which causes claims to grow uncontrollably because you can not work enough cases then the amount that come in daily. Including weekends and days you are off. 30min lunches ? You can barely make it out of the garage in that timeframe. Full of older employees that do the bare minimum, gossip and watch your every move. Cubical atmosphere with people talking and walking around all day. Some people act like they are at home with how loud they can be on private phone calls or even when talking with others. Prehistoric notions that you need to do other lazy people’s work while your cases grow. You have to do more than your job duties with no appreciation and slice yourself thin for the possibility to have a promotion and you must be liked by the ring leaders. Not enough, or fast enough assistance available when needed to process cases. Different location, components and positions communicate poorly causing confusion and more work. Long initial training Not enough quality continuous training after the initial training. Can you tell I hate it ? Try it at your risk Quality is not seen as valuable, as long as you can complete as many cases as possible even if they are incorrect causing possible disruption to the American public

Viewing 136 - 138 of 2,784 Reviews

Glassdoor has 2,928 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.