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Social Security Administration

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Social Security Administration reviews

3.0

36% would recommend to a friend

(2,784 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Sep 20, 2012
Recommend
CEO approval
Business Outlook

Pros

-You won't ever be laid off/fired unless you do something illegal - which of course means you deserve to be fired! -No one will be sending messages to your blackberry late at night. Because of privacy laws protecting beneficiaries, you will not be tied to (or even have access to) work 24/7 -You can feel good about your job because you are helping people at a time of vulnerability in their lives (retirement, disability, death of a loved one)

Cons

-There is a lot of favoritism and nepotism - Really hard to get promoted because the further up you go, there are less slots, and the first slots always go to someone based on nepotism and favoritism instead of talent. Even if at least seniority played a role, you'd know that there was some experience to go with the promotion. BUT in Boston anyways, this isn't always the case -Work can be monotonous -Your life is unduly affected by people in Congress who suddenly think that government is the cause of all problems and so want to cut back on your salaries (while giving themselves a huge raise). Meanwhile real people's claims don't get processed, people die while waiting for disability benefits because there are less and less people to do more and more work. -Policies/procedures are often set by or influenced by people (like congress) who have never actually done the work

3.0
Mar 9, 2010
Recommend
CEO approval
Business Outlook

Pros

If you are determined and hard working you can make a career out of working for SSA. After working for three to 5 years, you can earn a decent salary depending on the position you're in.

Cons

The internal promotion system is out of wack. I had to apply externally to get a higher paying position within the agency. There are heavy workloads, and you're expected to get work done without being given the time to do it.

1.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility. I can bail when I want. As an IT Specialist, I get to work with some leading edge technologies. I've made some good friends there.

Cons

Management and lifers. Each are a drain on the workplace in their own way. Most high-level managers have never worked outside of SSA, so it's all they know. The lifers feel that their employment is an entitlement, so they do little work. Most are just toughing it out until they can retire.

Viewing 145 - 147 of 2,784 Reviews

Glassdoor has 2,928 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.