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      Social Security Administration

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      Social Security Administration reviews

      3.0

      36% would recommend to a friend

      (2,784 total reviews)

      Carolyn W. Colvin

      34% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      3K reviews
      2.0
      Feb 22, 2024

      Anywhere but the TSC

      Contact representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You might meet some good people and diverse staff.

      Cons

      Upper management is clueless about what CR's go through and if you're not ready to be clique up with management you WILL be miserable here.

      2.0
      Feb 5, 2024

      Don’t recommend

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job security and essential services

      Cons

      Outdated computer systems from 80’s that requires manual computations and many systems limitations. Lack of training for new hires. Lack of accountability

      1.0
      Dec 7, 2023

      Not sinking, it’s gone.

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay when you reach the higher end of the GS.

      Cons

      Many; Bad management that cannot adapt and gives a terrible workload expectations. Terrible co-workers that leverage not being fired to avoid work. When they avoid work - the work is transferred to you. Stressful interactions with the public. Stressful implementation of work, SSA is software and systems that DESPERATELY need to be upgraded. When they do upgrade we get horrid systems like something called CCE- which creates more work and stress.

      Viewing 154 - 156 of 2,784 Reviews
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      ReviewsSocial Security Administration reviews

      Glassdoor has 2,928 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.