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      Social Security Administration

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      Social Security Administration reviews

      3.0

      36% would recommend to a friend

      (2,784 total reviews)

      Carolyn W. Colvin

      34% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      3K reviews
      3.0
      Feb 23, 2025

      Challenging Work

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent pay, benefits, comfortable work environment.

      Cons

      Overwhelming workload due to dwindling dwindling staff and workforce.

      3.0
      Feb 21, 2025

      Great employer for a cushy lifestyle - not always so rewarding on the work

      It specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Disclaimer: at the time of writing, DOGE is in the process of shaking things up - we still have not reported back to full in-person work yet, but that is coming. It's hard to compete with SSA when it comes to a cushy lifestyle: flexible hours, great pay and benefits, nice facilities (free gym!), telework and job security (at the moment; will be ending soon - there is a bit of panic about what DOGE will do, although I think it's unlikely they will lay off many people at SSA since it is a politically popular program). We have access to fairly new technology. The management is very empowering to employees to help the direction of their careers, and get them into roles they enjoy.

      Cons

      It is a large bureaucracy. Various IT projects are arbitrarily started, stopped, or pivoted based on the whims of executives. Many IT projects are pointless and frivolous. Our technology stack has modernized a lot in the past 10 years, but we still have a lot of the old red tape holding us back. There is lots of technical debt. Projects move very slowly and the teams tend to be bloated and not lean.

      Viewing 190 - 192 of 2,784 Reviews
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      ReviewsSocial Security Administration reviews

      Glassdoor has 2,928 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.