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      Social Security Administration

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      Social Security Administration reviews

      3.1

      37% would recommend to a friend

      (2,783 total reviews)

      Carolyn W. Colvin

      37% approve of CEO

      23% positive business outlook

      Ratings by category

      3.5

      Compensation and benefits

      3.3

      Diversity & inclusion

      3.3

      Work/Life balance

      2.8

      Career opportunities

      2.6

      Culture & values

      2.5

      Senior management

      Social Security Administration has an employee rating of 3.1 out of 5 stars, based on 2,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Aug 23, 2024

      Calling all Deadbeats and Apathetic people!!

      Benefit authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Federal job - pension, holidays, health insurance.

      Cons

      Almost everything! The workload is horrendous. The training department is corrupt. If employees knew their rights and had a lawyer on hand, this place would be sued nonstop. Where do I even begin? Sexual harassment, hostility toward LGBTQ community, reprisal, racism, nepotism, favoritism, and massive abuse of resources. They are still functioning like it’s the 1980s. Good ol boy networks and plenty of women enabling it to continue on this way. People with no prior experience and no professionalism desperate to hold on to their power (GS). Promotion based on who you know, not what you know. A horribly corrupt place that is representative of everything wrong in the government. If you are young, don’t step foot in there. It will be the worst decision you ever make and you’ll get dependent on the “security” of the pay and leave. If you happen to take this job, just get your GS and IMMEDIATELY start looking for other federal jobs. There is so much more out there and they don’t want you to know. Do your research because everyone says the same things. Would not recommend.

      2.0
      Feb 17, 2023

      Fulfilling, but burned out and stressful 24/7

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fulfilling work being able to help the American public. This job with give you a lot of empathy for others, especially disadvantaged groups (retirees, disabled, undocumented workers, etc)

      Cons

      Software that they use is HORRIBLE ! Work quotas unreasonable and micro managing in all office locations is extremely petty/ disrespectful. You will feel spread thin 24/7. Also skills from this job is non transferable, you will feel trapped and unable to find a different job later on. Furthermore Social Security numbers are the basis for a lot of transactions/ financial/ work , so you will spend a lot of time doing little misc tasks , jumping through weird hoops /scenarios… that aren’t described in the job description. Over the years, this job will burn you out ! You will feel prideful and fulfillment helping the public, but burn out and horrible bosses will make you leave .

      3.0
      Feb 5, 2020

      Job is what you make it!

      Benefit authorizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a full time federal job. Can potentially lead to higher grade positions w/in SSA or elsewhere. Despite what others may say the skills learned as a BA are useful in other positions throughout the federal government. You learn to research and analyze policy, screen, and process cases. That directly correlates with Legal Administrative Specialist, Retirement Services position at OPM in D.C. The training, expectations, and nature of the work literally mirror one another. That particular job goes to a GS 11. The Department of Labor, Department of Commerce, Merit Systems Protection Board and other agencies have positions where BA skills will be helpful. The job position is policy oriented, so knowing how to find policies in PolicyNet is helpful if you happen to obtain employment at DHS agencies such USCIS.

      Cons

      A lot of the cons have already been posted here. I won't regurgitate them. If you have this job currently, just try to stay on top of the learning, don't overthink it, and remember to hit control F to find answers in the lessons for your exams. Favoritism does occur, here. The lack of flexibility and rigidity with the time was the biggest con for the program for me. The class I was in was also moving at an accelerated pace and several of the instructors were biased and shared biased information about students with one another. FYI, OPM writes guidance for many programs like SSA's BA program, but they don't follow those rules themselves. I happen to be in OPM's training program which is similar to the BA training, and it is VERY VERY laid back.

      Viewing 19 - 21 of 2,783 Reviews
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      ReviewsSocial Security Administration reviews

      Glassdoor has 2,927 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.