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Social Security Administration

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Social Security Administration reviews

3.1

36% would recommend to a friend

(2,785 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.1 out of 5 stars, based on 2,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Jun 12, 2016
Recommend
CEO approval
Business Outlook

Pros

pay ok, benefits ok. That's it!

Cons

Nepotism, poor training, convoluted programs, Managers have no experience or education. Do not want to provide reasonable accommodations to help you do your job. If you are disabled, they are going through a significant firing frenzy. If you don't give them the numbers, good luck. I had a co-worker bully me, and shortly after, they wouldn't investigate, and promoted her. This is the craziest way that I have ever seen an organization run. WOW! Stay away if you are smart!

1.0
Apr 19, 2016

At your own risk

Recommend
CEO approval
Business Outlook

Pros

Everyone that works there is in the same boat.

Cons

Quite possibly the worst job I've ever had. Lots of disgruntled employees. Our District Manager was a raging alcoholic. She took an "early retirement" after passing out in the ladies room. Social Security Administration is the rented, red-headed step child of government jobs. They don't pay you enough for your pain.

4.0
Apr 15, 2016

Benefit Authorizer

Recommend
CEO approval
Business Outlook

Pros

-Very relaxed work environment -Opportunity to work overtime -Good Federal employee benefits (health insurance, pension, life insurance, etc) -Great work life balance. You will never bring work home with you -Ability to work credit hours and take off additional time from work -Friendly people at work -A lot of autonomy with work

Cons

The training as a Benefit Authorizer is very very very long. You will be in class for roughly 8 months. After you are done with class you will be put on review. On review you will learn the job from your mentor. Review can also be a very long process. There was a lot of downtime in class, and I honestly think class could probably be cut down to 4-5 months. I have not been here for very long, but it does appear that it can take some time to be promoted starting as a Benefit Authorizer. Another negative with regards to promotions is when they hire people from the outside (outside the agency) to higher graded positions. An example of this would be when they hire Claims Authorizers which goes to a GS-11. The Benefit Authorizer position goes to a GS-9. If you start as a Benefit Authorizer you have to be promoted to a Claims Authorizer. It can be demoralizing to see people be hired from the outside to a higher graded position and not having any sort of qualifications greater than you that justify it.

Viewing 208 - 210 of 2,785 Reviews

Glassdoor has 2,929 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.