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Social Security Administration

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Social Security Administration reviews

3.1

36% would recommend to a friend

(2,784 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.1 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Jan 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work and leadership and management

Cons

Things move slow, lack of funding

2.0
Dec 30, 2024

SSA

Recommend
CEO approval
Business Outlook

Pros

No mandated OT. Cost of living increase each year for employees. Telework option. No weekends

Cons

Back to back calls with ZERO breaks in between calls to even breathe, sneeze or take a sip of water. Flawed and outdated policies. 80% of callers are irate callers. FO and processing center works very slow to resolve issues. Micromanaging by upper management. Extremely hard to get promoted out of the caller center.

Viewing 217 - 219 of 2,784 Reviews

Glassdoor has 2,928 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.