Is Social Security Administration a good company to work for?

Social Security Administration has an overall rating of 3.1 out of 5, based on over 2,929 reviews left anonymously by employees. This rating has been stable over the past 12 months. 36% of employees would recommend working at Social Security Administration to a friend and 23% have a positive outlook for the business. The best reviews about Social Security Administration have been left by employees working as Legal Assistant , IT Specialist and Technical Expert .

Does Social Security Administration pay their employees well?

According to anonymously submitted Glassdoor reviews, Social Security Administration employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Social Security Administration. This rating has been stable over the past 12 months.

How satisfied are employees working at Social Security Administration?

36% of Social Security Administration employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Social Security Administration 3.3 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Social Security Administration?

Claims Specialist (382) , Customer Service Representative (244) , Customer Service Representative (CSR) (157) , Claims Representative (116) , Benefit Authorizer (96) , Attorney Advisor (89) , Attorney (59) , IT Specialist (55) , Legal Administrative Specialist Benefit Authorizer (40) , Legal Assistant (40) , Contact Representative (38) , Social Insurance Specialist (38) , Benefits Authorizer (28) , Legal Administrative Specialist (25) , Claims Technical Expert (23)

What are the pros of working at Social Security Administration according to real employee reviews?

"The job had good pay and hours." ((in 206 reviews)); "Great job security compared to other companies" ((in 110 reviews)); "Work life balance is good" ((in 89 reviews)); "people are great and suportive to work with" ((in 84 reviews)); "Lots of time off after 3 years of employment and TONS of time off after 15 years." ((in 77 reviews))

What are the cons of working at Social Security Administration according to real employee reviews?

"Poor management and if you do your job well you get rewarded by doing everyone else’s work as well" ((in 218 reviews)); "Training is poor." ((in 110 reviews)); "All managers have their own "pet projects" which cause MORE issues for staff doing the work." ((in 73 reviews)); "Upper management is incompetent and only hired because of family members or sororities etc ." ((in 32 reviews)); "Nepotism is rampant with generations of family and friends." ((in 31 reviews))

What are employees saying about Social Security Administration layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Social Security Administration layoffs and their outlook for job security at Social Security Administration in 2026.

What are the top reviewed Social Security Administration locations?

Baltimore , Chicago , Woodlawn , New York , Kansas City , Birmingham , Philadelphia , Richmond , Atlanta , Los Angeles , Boston , Jamaica , Washington , Dallas , Auburn , Falls Church , San Francisco , Houston , Wilkes-Barre , Saint Louis , Tampa , Detroit , Denver , Albuquerque , Seattle , Portland , Phoenix , Oakland , Pittsburgh , Cleveland

Social Security Administration reviews

3.1

36% would recommend to a friend

(2,785 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,785 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Social Security Administration has an employee rating of 3.1 out of 5 stars, based on 2,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Sep 23, 2014

Attorney work for the Social Security Administration is not real attorney work.

Attorney advisor

Recommend

CEO approval

Business Outlook

Pros

Federal benefits are great. Automatic pay increases are clearly explained. We were allowed to dress business casual every day since we never left our cubicles.

Cons

The work is boring and monotonous. You'll be doing the same work in year 15 as you do on your first day. It's not real attorney work so the longer you stay, the more pigeon-holed you become.

1.0

Sep 9, 2014

Desert of Integrity!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None! Don't walk....run to another job!

Cons

No merit-based promotions. The top 10% of performers do at least 80% of the work. Vilification of employees with integrity, intelligence, ideas, and strong work ethic. The incompetent and unethical rise to the top. No transparency. No accountability.

3.0

Sep 4, 2014

Hard to beat their pay and benefits at entry level

Benefit authorizer

Recommend

CEO approval

Business Outlook

Pros

When starting a career out of college, it's hard to beat what's offered at Social Security. After a year, I was making over $50k, which in Kansas City, was quite a bit for a 23 year old. I had optional overtime, which pushed my salary to nearly $60k. I had great benefits, smart coworkers, and it greatly expanded my knowledge set, which allows me to pursue other jobs outside the agency.

Cons

Promotion can be difficult. The hiring process is quiz based, to protect workers from favoritism, but in reality is promotes lying on applications. Not knowing that I HAD to lie, it's been years since I've been promoted, despite having stellar performance reviews and details that most others in my position have not had. Work can be tedious, and part of my job was on the phones, which were a brutal part of the job. The work can also be subject to budget and congress. Overtime may disappear for years on end if congress cuts funding, bonuses may go away, and a government shutdown means you don't get paid until it ends.

Viewing 2590 - 2592 of 2,785 Reviews

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