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      Social Security Administration

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      Social Security Administration reviews

      3.0

      36% would recommend to a friend

      (2,784 total reviews)

      Carolyn W. Colvin

      34% approve of CEO

      23% positive business outlook

      Ratings by category

      3.5

      Compensation and benefits

      3.3

      Diversity & inclusion

      3.3

      Work/Life balance

      2.8

      Career opportunities

      2.6

      Culture & values

      2.5

      Senior management

      Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jan 26, 2014

      Overall good experience

      Customer service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meaningful job in that you help people of all sorts acquire information on retirement, disability, and medicare benefits. It isn't a stressful job in the sense of meeting quotas. No job is secure, but you do have some job security. Most work schedule are Monday thru Friday.

      Cons

      Not too many cons, except being at the mercy of Congress at times.

      4.0
      Jan 13, 2014

      Good Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's the federal government, when you're in you're in!

      Cons

      Fixed shift. The phone system is a little wonky, but it's a fair system.

      3.0
      Jan 7, 2014

      Good work-life balance, but near hostile to attorneys and little room for growth or movement as an attorney.

      Attorney
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is great if you don't care about salary. Salary potential is okay so long as you are willing to work overtime. Relatively easy work for an attorney.

      Cons

      Boring work. Little room for advancement or growth. Salary not great. Downright hostile to attorneys or their requirements. Licensure is required for the job, but the agency will not pay for CLEs or even give administrative leave for any second not spent in class, meaning you have to use substantial amounts of your personal annual leave in order to meet the requirements of the job. Does not allow participation in interagency details (e.g. with the DoJ), and effectively works to ensure attorneys cannot transfer between divisions. Lack of communication from higher management. Most supervisors and upper management are not attorneys and do not understand attorneys. Easy work also means boring work.

      Viewing 2638 - 2640 of 2,784 Reviews
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      ReviewsSocial Security Administration reviews

      Glassdoor has 2,928 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.