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      Social Security Administration

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      Social Security Administration reviews

      3.0

      36% would recommend to a friend

      (2,784 total reviews)

      Carolyn W. Colvin

      34% approve of CEO

      23% positive business outlook

      Ratings by category

      3.5

      Compensation and benefits

      3.3

      Diversity & inclusion

      3.3

      Work/Life balance

      2.8

      Career opportunities

      2.6

      Culture & values

      2.5

      Senior management

      Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Apr 17, 2013

      Beginning to look for new opportunities

      Lead case technician, gs-9
      Recommend
      CEO approval
      Business Outlook

      Pros

      -federal pension -past military time counts toward retirement -good pay -generous leave and credit hours are usually available

      Cons

      -extreme distrust of employees by management -promotions can be hard to come by -work can be tedious, little control for employees over how work is accomplished -overwhelming workload -no tuition assistance

      4.0
      Mar 10, 2013

      Great management, good benefits, but small room for growth.

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good healthcare, pension, 401k matching, and vacation policy.

      Cons

      You hit a glass ceiling after about 2-4 years where promotions become scarce, and you have to wait until somebody dies or retires. No real tuition assistance or meaningful help to better your career.

      4.0
      Mar 1, 2013

      One of the best places to work if you like knowing you are making a difference.

      It specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Connections. You meet so many people. You have access to learn how to serve the public, have access to manage large projects and really stand out in the agency. It was worth working there once.

      Cons

      Management changes can sometimes be unsettling if you are not used to the politics that comes with it. They start you out very low on the salary tree, depending on your qualifications and make it almost impossible to get hired at a higher grade. Grade increase rules and the forms to fill out are not like a normal job promotion and you have to fight for that position.

      Viewing 2650 - 2652 of 2,784 Reviews
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      ReviewsSocial Security Administration reviews

      Glassdoor has 2,928 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.