Pros
Pension, job security, pay is mid-high level for each type of position, and the leave is at a nice accrual.
Cons
Training will not prepare you, the workloads are not only daunting, but outright intimidating. If you fall behind it is your fault, but if you are doing super well, you have now earned the award of getting more work. Hard to leave the job in the building, the people you speak with turn into paper and claims, but when things go wrong, they turn back into fully formed people who have experienced hardship or are wanting their money. The only time they are on paper is when your review and mid-year review come in. Many are close to retirement, or have lost all faith that anything will get better. You are consistently told that you need to help out and help others, but when you ask for assistance it is met not only with a lot of resistance but then is going to be brought up again when they ask again for assistance or when your review comes around. Reviews are not fair, not objective and at times feel like a procedure for managers to feel like they actually manage and are not in the same position as everyone else. Because the field office or FO environment is an all hands on deck situation. You will do many things outside of your job title, but it is looked at as "a new learning experience" and even if you go above and beyond for someone who needed it, there will be a review of that work and timeliness will be an issue. You will love the work you do but the amount and demand of your attention, focus, willpower, and knowledge will be so much that you dread each day, and you feel like there is no progress being made.
