Socure reviews

3.3

59% would recommend to a friend

(228 total reviews)

Johnny Ayers

58% approve of CEO

64% positive business outlook

Socure has an employee rating of 3.3 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Socure employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

228 reviews
4.0
Dec 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Socure offers its employees the opportunity to fully connect with the company's mission and impact. This fosters a strong sense of ownership and personal satisfaction for passionate professionals eager to learn and gain a meaningful, hands-on experience. Having been with the company for over five years and transitioning from a software engineer to a people leader, I’ve experienced tremendous personal and professional growth while contributing to several business-transforming initiatives. The mentorship from direct management comes through thoughtful challenges that push the bar and set clear expectations. This approach keeps teams outside their comfort zones, enabling them to deliver cutting-edge, state-of-the-art solutions that set Socure apart from its competition.

Cons

Socure needs to improve synchronizing bandwidth between supporting its aggressively expanding product portfolio and growing customer base. The fast-paced growth environment requires rapid adaptation to changing priorities, which can cause friction for the workforce from time to time. Leadership should be more context-aware to drive strategic, long-term planning and make effective decisions, helping reduce burnout and fostering a more sustainable work environment.

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Socure Response
1y
Thank you for your thoughtful review and for sharing your journey of growth and development at Socure. We are thrilled to hear that the mission-driven culture, personal growth, and leadership opportunities have contributed to your professional advancement. Your experience reflects the essence of our core principles – ownership, continuous learning, and competing to win. We recognize the dynamic shifts that come with rapid growth, particularly in balancing bandwidth across our expanding product portfolio. Your feedback helps us refine our ongoing efforts and ensures we maintain a high-impact, sustainable work environment. Thank you for your continued contributions and commitment to Socure’s success. We look forward to further empowering your growth journey.
5.0
Dec 9, 2024

Rewarding Growth and Impactful Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve been with Socure for several years, and I continue to stay because of the meaningful work, the unwavering support from my team, and leadership that truly values growth and collaboration. Some of the standout experiences include: • Opportunities to take on impactful projects, such as rolling out new tools and initiatives across the company and enhancing onboarding processes. • A strong culture of teamwork and cross-department collaboration that makes the work both rewarding and fulfilling. • A fully remote work environment that provides flexibility and supports a healthy work-life balance.

Cons

Like any rapidly growing company, Socure faces some challenges as it scales and adapts to new demands: • The fast-paced environment can sometimes make it difficult to balance day-to-day support with larger projects. • Communication around priorities and deadlines could be improved to better manage workloads. • Frequent tool rollouts and updates can feel overwhelming without dedicated time for training and onboarding.

4.0
Dec 9, 2024

Good place to work at

Recommend
CEO approval
Business Outlook

Pros

- Great and smart people - Great technologies to work on - Solving hardest and real problems using AI - Potential to have a good exit - Fully remote

Cons

- Big reorgs every 6-12 months - Migrations over innovation most of the time - Need more resources in terms of engineers to avoid burnout due to too many responsibilities

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Socure Response
1y
Thank you for your positive review and for highlighting the rewards of working at Socure, including the talented team, cutting-edge technologies, and mission-driven projects. We’re glad that you see the potential and value in the work we do together. We recognize that organizational changes and migrations can feel disruptive, and we are mindful about the importance of balancing innovation with operational efficiency. As part of our ongoing growth strategy, we are prioritizing investments in engineering resources, tools and processes to mitigate burnout and ensure that our teams can focus on groundbreaking innovation and scale the business efficiently. Your feedback is invaluable as we continue to refine our processes and create sustainable growth. We appreciate your dedication and look forward to driving innovation and impactful solutions together.
Viewing 67 - 69 of 228 Reviews

Glassdoor has 230 Socure reviews submitted anonymously by Socure employees. Read employee reviews and ratings on Glassdoor to decide if Socure is right for you.