SoftServe reviews

4.2

80% would recommend to a friend

(1,576 total reviews)
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Harry Propper

87% approve of CEO

63% positive business outlook

SoftServe has an employee rating of 4.2 out of 5 stars, based on 1,576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

2K reviews
1.0
Aug 14, 2015

"Fast growing company" - at a price ....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As broadly proclaimed - the company is indeed fast growing. As an employee, you can participate in different projects and learn/user different technologies. Sometimes, if you finish a project and haven't been assigned to another one, you have opportunities to learn some additional or pass certification. The career development path is pretty much predefined - in order to step up, you need a bunch of certificates for each level. Personal performance is not so important.

Cons

The main selling point (as they sale you as "professional") is your collection of certificates - not your knowledge/expertise. Most of certificates you can pass for free are internal. The external ones are not valuable in the IT world and are waste of time. If you want to take a "serious" one - it's your decision and your money. As a Ukrainian company, the management favor the ukrainian employees no matter of their level of experience - and this introduce some awkward situations when multinational team works with the client, and the "technical lead" or "project manager" pose some stupid questions, not suited for his role.

1.0
Jun 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Branded souvenirs, company activities outside the workplace.

Cons

Company with poor management. They sell a lot of smoke in social networks and it is not as it seems. The projects are short-lived and there is no job stability. They have changed Talent Success Leads several times and the last one is the worst of all, he has no idea of agile methodologies and much less of technologies and the industry. Every employee who reaches the talent pool has his days numbered in the company, so there is no growth. I knew the case of a QA girl who lasted more than 1 year without a project and because she was close to the Country Manager, they never touched her. You have to be part of his personal key ring to survive there. My advice when you are contacted by a recruiter, ask for the scope of the project and the type of client.

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SoftServe Response
1y
Thank you for sharing your concerns and experiences. We're sorry to hear that your time at the company wasn't positive. We take feedback from our associates and former employees very seriously, as it helps us identify areas for improvement and growth. At SoftServe, our people are at the core of our business. We understand that the industry is in constant change, and we have strategies to face these challenges, providing also a supportive work environment for all our associates. Our Talent Success Leads facilitate communication and alignment ensuring better cohesion, and we are committed to finding the right leadership that can drive our initiatives and align with our agile methodologies and technological approaches while being strategic partners for our developer's professional growth within SoftServe. It's important to mention that each case of reservation is reviewed according to internal parameters and business needs when making a decision. And every decision is based on our principles, our Diversity, Equity, and Inclusion policy, our business needs, and our associate's performance. All our SoftServians are treated equally and with respect. Thank you again for your feedback, we value all opinions and are here to listen and improve.
1.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

They give out many branded souvenirs.

Cons

If a recruiter contacts you from this company, run away! The projects are short term and, once they end, they put you in reserve and then fire you. In Q1 and Q2 of this year they laid off many employees in technical and non-technical roles, lowered salaries and adjusted salaries to those closest to the Country Manager's circle, including relatives of him.

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