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      SoftServe

      Engaged Employer

      SoftServe reviews

      4.2

      80% would recommend to a friend

      (1,576 total reviews)
      avatar

      Harry Propper

      87% approve of CEO

      63% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.4

      Work/Life balance

      4.2

      Culture & values

      4.0

      Compensation and benefits

      4.0

      Career opportunities

      3.9

      Senior management

      SoftServe has an employee rating of 4.2 out of 5 stars, based on 1,576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoftServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jul 14, 2023

      Great compensation, horrible company management and bussiness growing

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - payment is so high - many great benefits : dollar money exchange compensation, bonuses and extra vacation days

      Cons

      - you are alone in the projects, no company support, you have softserve project manager but they don't know neither what you are doing. - As soon as the project ends, RUN!. They have a talent pool, where i stayed for like 4 months and they didn't have ANY new project in which i can apply for :o… I WAITED and trusted them and then they fired me. - The manager for the talent pool doesn't know anything about technology, she tried to present other back end people to a front end project and so on XD extremely disordered, No path on growing, neither on talent pool, nor on new project searching.

      1.0
      Feb 21, 2023

      Don't meet expectation.

      Associate project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like main ideas of SoftServe. But drawn picture can be opposite to the real life.

      Cons

      Problems in communication with manager has begun after I have done remarks about low team spirit, huge turnover (as in managerial team as in developers team). In my work I had difficulties with handover, clearly defined tasks and support from the manager. Aggressive and blaming environment, not so comfortable to stay work. My decision to change the project was a reason to receive from manager the worst feedback in my whole life. Artificial creation of obstacles with a change of the project through release to reserve. One manager's feedback can cross out all other positive feedbacks.

      avatar
      SoftServe Response
      3y
      Hi and thank you for being courageous to share your story with us. It's a pity that you had such an experience working at SoftServe. We know that the same situation may be experienced through different lenses, so we hope you’ve had honest conversations with your manager and HR BP at your exit interviews. SoftServe’s mission is to enable talented people to change the world. Our rating here at Glassdoor and our eNPS which is 84 in Q1’23 proof that we’re putting lots of effort to fulfil our mission. We've taken your feedback seriously and shared it with our TSLs in Poland to help prevent such situations in the future. Thank you for all your contributions while you were at SoftServe and good luck in your new role!
      2.0
      Jul 29, 2022

      The toxic and competitive culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some great people who are trying hard. Opportunities to learn new things and get experience. Ukrainian-based company. Charity activities.

      Cons

      The toxic and competitive culture inside the company. Lack of communication from the leadership to all company. Some prohibited topics and attempts to hide the information. Unequal and unfair treatment of employees. The gap between the declared and actual values. Lack of psychological safety.

      avatar
      SoftServe Response
      3y
      Hi there, and thanks for taking the time to voice your opinion with us. We appreciate you mentioning our great people, great learning opportunities, and charity initiatives. We acknowledge that you have found your experience to be less than satisfactory at the moment, and we hope that you have reached out to your HR business partner to talk about some of the things you listed above in more detail. It is always our goal to be transparent with our associates, and we share updates from our leaders regularly. If you are looking for more specific information, please consider talking with your manager. We hold regular Town Halls with our leaders and encourage them to share the information with their teams.
      Viewing 112 - 114 of 1,576 Reviews
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      ReviewsSoftServe reviews

      Glassdoor has 1,798 SoftServe reviews submitted anonymously by SoftServe employees. Read employee reviews and ratings on Glassdoor to decide if SoftServe is right for you.