Softchoice reviews

3.9

78% would recommend to a friend

(1,288 total reviews)
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Andrew Caprara

85% approve of CEO

69% positive business outlook

Softchoice has an employee rating of 3.9 out of 5 stars, based on 1,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softchoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jun 20, 2016

Mediocre

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They do a full classroom training in Toronto, which gives you a good background on the tech industry if you're new to it. The culture of the company is fun, but gets worse as you move up the ladder.

Cons

There is basically NO training for ISAMs. Working with the mentor is helpful, but your supervisor teaches you nothing related to your role, then completely bashes you for it. I also had an experience with my supervisor at this time where she made slightly sexist comments towards me that I found extremely demeaning and degrading.

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Softchoice Response
9y
Thank you for your response. Softchoice is 100% committed to promoting a diverse and inclusive workplace - for each employee. We take comments like yours very seriously. Please contact me directly so that I may investigate personally. I do want to quickly address the training and onboarding experience you describe. All new sales employees - regardless of role - receive a comprehensive onboarding experience designed to condition you for the specific sales function you’ve been hired for. The first phase of our Sales Academy, as you point out, is an intensive, month-long classroom-based program hosted at our Toronto HQ. During this time, a team of cross-functional instructors teach new hires a variety of practical sales skills, and explain how Softchoice helps organizations leverage the latest and greatest technologies to drive real business outcomes. Upon completing the classroom phase, new hires receive another three months of on-the-job training that prepares them for managing (and being accountable for) their own book of business, upon successful graduation. We actively encourage new hires to own their learning experience. If at any point during the onboarding process, someone doesn’t feel connected in a meaningful way to the work, I would encourage them to share how they feel with their manager. And of course, my door is always open.
2.0
Feb 3, 2015
Recommend
CEO approval
Business Outlook

Pros

The laid back attitude is a welcome change of pace.

Cons

The best thing is also the worst thing about the company. The laid-back attitude trickles down from the management and in their approach. There are meetings several times a day, but during those meetings, the laid-back approach gives managers the right to berate employees rather than build them up, continually make comments that would never be accepted on any other sales floor, and provide training that is not really suited for a particular role, wasting my time as well as everyone else's/

1.0
Sep 14, 2013

No training, too much work for very low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits that start day one, beercart fridays, laid back work environment.

Cons

Absolute worse training program ever, you're told the training is 3 months but all you do is transfer calls and administrative tasks for other reps, nothing that has to do with selling or the actual job. As a result you know nothing when you finish "training" very low pay

Viewing 61 - 63 of 1,288 Reviews

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