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Softchoice

Engaged Employer

Softchoice reviews

3.8

75% would recommend to a friend

(1,293 total reviews)
avatar

Andrew Caprara

78% approve of CEO

61% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.3

Compensation and benefits

Softchoice has an employee rating of 3.8 out of 5 stars, based on 1,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softchoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
1.0
Jan 5, 2020

Highly unprofessional company, poor management, terrible culture

Account manager
Recommend
CEO approval
Business Outlook

Pros

The company has a beautiful office in Toronto Medical benefits were good

Cons

This is a reseller company, with no real expertise attempting to provide service for people who have more knowledge then themselves. The Halifax office itself shocks me it has not been closed, from management - sales it is like the blind is leading the blind You will be forced to be in an office the entire time, attempting to make meetings with people who think your business is a joke in the industry. They prop themselves up with bought awards instead of investing in real people to help design The culture within the business is toxic, people are constantly striving for power and blaming others for their failure They have no intrinsic value, Softchoice just resells IT, they make nothing themselves so it is a middle man job and highly outdated Stay away from this company, I wasted only 8 months here but this is a great place to end your career (prematurely) or life. Luckily I was paid out and joined one of the largest e-commerce companies in the world Their OTE is a complete lie, once I joined my OTE was to be 140K. I was recruited from a high paying job and was top of my game so I wouldn’t leave for less. I asked who was on target and was told everyone The day started my first question to the rest of sales was, who is on target? All laughed and said no one has ever hit target here. Never work here

2.0
Jan 3, 2020

Perks but Poor Work Life Balance

Order manager
Recommend
CEO approval
Business Outlook

Pros

Young culture with lots of free food and activities.

Cons

No work life balance. Expected to work late without compensation and sacrifice all personal obligations for mediocre salary.

2.0
Dec 5, 2019

Low pressure place to learn sales

Sales
Recommend
CEO approval
Business Outlook

Pros

Great place to learn about technology in a relatively welcoming and helpful environment and with limited pressure to perform or hit sales numbers. If you are a good culture fit, your lack of performance or aptitude for your current role will either be ignored, or you'll be shepherded into a different role, doesn't mean that will be a fit either though. Just means you will have the clock reset before you are moved to something different. As mentioned, it is a relatively warm and welcoming environment. If you are a good person and have a good work ethic, you'll be fine. If you are entitled, unintelligent, or lazy, you'll be like the whiny, inexperienced reviews that complain about a "toxic" environment or blame managers for your lack of success. Funny that this website includes spell check, and yet many of the extremely negative reviews still have misspellings. I think that speaks to the intelligence of those reviewers who are going to find the same problem job after job, and continue to blame everyone else for their lack of success. Good benefits package in terms of healthcare. Great work life balance. If you are working more than 40 hours a week, that's your fault for being inefficient.

Cons

Pay is is not only low for the industry, but the comp structure can be complicated and downright misleading. OTE calculations do not match what is messaged and when this is brought to leadership's attention they just shrug. While I mentioned that most of the complaints about a "toxic" environment are the result of whiny and entitled brats, there is a measure of favoritism in which certain high levels of leadership often make a snap judgement of a person based on cursory or superficial traits, without getting to know the person or understanding their skill or work ethic. Maybe it's just sales in general, but there are definitely people who are only looking out for themselves and their careers. The company isn't honest with itself around it's programs and initiatives. Win Wires are manipulated, or mostly fabricated in the value that the company provides. The "lucky" wins in which deals are handed to the company by partners are celebrated as proof of the company value, while critical feedback on initiates, programs, or the managed service offerings are utterly ignored. Changes in the market are spun in such a way to make it appear that Softchoice is primed to capitalize on those changes, instead of the strategy being changed to adapt to whatever those changes are. Microsoft is a perfect example of a changing market not being adapted to. The private equity firm that owns Softchoice is very obviously trying to sell the company. Long term strategy is absolutely being sacrificed for short term profitability. I would not be surprised if the company either ceases to exist entirely in the next 5 years due to lack of long term planning, or is unrecognizable in the next 3 as the result of a sale or merger.

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Glassdoor has 1,365 Softchoice reviews submitted anonymously by Softchoice employees. Read employee reviews and ratings on Glassdoor to decide if Softchoice is right for you.