Softchoice reviews

3.8

75% would recommend to a friend

(1,288 total reviews)
avatar

Andrew Caprara

81% approve of CEO

66% positive business outlook

Softchoice has an employee rating of 3.8 out of 5 stars, based on 1,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softchoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Oct 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Softchoice has a strong culture, is agressive in the market, and is highly ethical with its clients. After working at a few other places, it is nice to land at a place where people are actually proud to work So far, it truly seems to value its people ...while being super focused on growth over the long term. Open door policy definitely helps.

Cons

Not much to report currently.

5.0
Oct 2, 2014

One of the best companies to work for!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Softchoice is an incredible organization that puts it's people first, setting them up for success, and providing vast resources to support the business. Work hard, play hard mentality. I'm a better person today, personally and professionally, because of Softchoice. Always had it's best interest in it's people, investing in personal growth and development. From the very first day of employment, you feel well taken care of and part of something unique and special. Benefits are incredible and leadership is always open ears!

Cons

Career development and promotion may be limited if you're not located in a call center. Very rare executive sponsorship in the local branches. Compensation is fair. Breadth of products and services are almost too much... focus on everything, focus on nothing.

2.0
Jun 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Dogs at work. Youthful, fun environment for new sales reps. Many hardworking, kind-hearted, and well-intentioned people. Honestly, a lot of great people. The ability to sell nearly anything in the IT space. Softchoice also does some great things in terms of charity work with Softchoice Cares. It's a great part of the company. Very nice insurance. I frequently say Softchoice is a great place to start a career because new hires learn a lot and are exposed to many parts of the industry. They have the opportunity to move into many areas of the business or go elsewhere with a great starting background.

Cons

All the great people in the world can't replace the lack of a cohesive strategy. Softchoice doesn't know what it wants to be when it grows up, and in the meantime, it's difficult for sales reps to deliver a value proposition. That makes it hard to sell. Compounding problems, the vast majority of reps have one of the worst compensation plans in the industry. This leads to high turnover among sales, which leads to turnover among presales and engineering, which ultimately leads to client turnover, (and less importantly, middle management turnover.) Senior management will put all the blame on reps and lower level managers for failure to execute, when in reality the sales reps' hands are tied due to lack of resources. I mentioned earlier that junior reps can move elsewhere in the business. You'd think that they would be motivated to stay and become senior reps, but due to the reasons above, they aren't.

Viewing 169 - 171 of 1,288 Reviews

Glassdoor has 1,360 Softchoice reviews submitted anonymously by Softchoice employees. Read employee reviews and ratings on Glassdoor to decide if Softchoice is right for you.