SofterWare reviews

Thank you for taking the time to share your thoughts with us! We are so pleased to be able to offer unique compensation components such as the incentives and profit sharing to acknowledge employees contributions to our success, as well as paid professional development to help you grow your skills and career. Your comments about our employees are so true; they really are what make SofterWare the best place to work. While our goal to continue to delight customers remains front and center, we are looking forward to an exciting new direction for our products and services. Please continue to share your feedback with any member of our leadership team. We would love to engage in further discussions with you! Kathy Piunti, Vice President of HR

Thank you for taking the time to share your feedback. We continuously look for ways to innovate and improve the way we work, and one example was the formation of the goal squads. It came about from a desire to get more of the company involved in key initiatives, no matter their role or seniority, and make sure everyone is aligned with the company’s goals. We learned from that experience by assessing the results and making adjustments along the way. Additionally, we are always seeking news ways to solicit meaningful feedback from employees so that we can implement changes and new programs to increase employee satisfaction and engagement. In fact, the Communications & Marketing department underwent extensive employee feedback as part of a goal squad initiative and the results improved satisfaction 70% in the last year. Additionally, the department has added additional leadership, including a new CRO and Director of Business Development. As illustrated above, the company takes great pride in not only listening to employee feedback, but acting on it. Another example includes our shift from annual performance reviews to monthly check-ins, which has received overwhelmingly positive feedback from staff who feel more encouraged and connected, with a clear focus on career planning and growth. Your advice to our management team is very good, thank you. In fact, nurturing and cultivating a great team is one of the foundational pillars of our company strategy. We’re sorry you’re no longer at SofterWare to see how all this hard work blossom’s in the months ahead, but we hope your friends at the company will share some success stories with you. Kathy Piunit- Vice President of HR