Management is out of touch. They have a cookie cutter staffing model and they are afraid to think outside the box.
Right now they are doing ok because the market has picked up and almost all IT Staffing Agencies are making money. When the market goes down or stays flat, Softworld has a strong history of decreasing in value more than their competitors. They also have a reputation in the industry of letting employees go at the very first sign of economic trouble. They would rather let go of employees and not lose their bonuses.
Managers want the staff to know that they are the Alpha dogs and that always has been their biggest focus point, not growing the business. If a recruiter or sales person voices an opinion that contradicts a manager, they usually get let go within 1 month.
They have no women is senior management and have joked how women will never be Directors/VP.
They micromanage EVERYTHING. They don't just use a basic recruiting/sales matrix (submittals, interviews, etc) like most Staffing agencies. They actually keep track of how 'clicks' you have in the database and how long you go in-between phone calls. By 'clicks', I mean, they actually keep track of how many different pages you click in their internal database.
So, let's say you have a week with several interviews and a couple meetings, you might be pulled into a meeting and get spoken to if the rest of the team averaged 700 clicks in the database and you only had 400...if you try to state your reasons, they think you are being too negative and not a team player.
Finally, there are a lot more former Softworld employees than current Softworld employees out there...There a lot of people that have left Softworld and have been successful. Softworld has become a 'usual suspect' agency. Everybody knows they are hiring, people go there to get some basic training or to collect a pay check until something better comes in.
