SolarCity reviews

They changed the processes and comp plan WAY to frickin often. The philosophy of only pay people if they work is admirable and as things should be in a perfect world. But let's revisit the real world for a minute. If you force people to work harder than they expect the job should be, you will have less than desired results. A person is only going to work as hard as the company expects them to. Those driven by money and power will work harder. However...the majority of your workforce are average everyday normal hard working people...NOT the kind you designed the comp plan around. Therefore...You will fail. Come back to reality please.

Started as a W2 employee, with less pay than many other solar companies. Less commission than other solar companies. Furthermore, I lost many of these tiny commissions due to SolarCity's poor phone customer service and/or training. Zero accountability throughout the majority of the management team. "Passing the buck" is standard operating procedure. Extremely poor communication throughout the vast majority of the management team. Initial training for SolarCity's proprietary software and sales tactics was spotty at best. Subsequent training was consistently sub-par, or non-existent. Many impromptu training sessions were initiated while I was in-home with a customer conducting a consultation, and a problem arises where I need to call the regional sales manager and be trained on a change that was never announced to the sales team. Expected to use my personal phone for all business tasks, which consistently tied up my phone at all hours of the day and night, all week long. Leaving little, to no time to use my personal phone for personal calls. (Not compensated) Expected to use my personal vehicle for all appointments. (Not compensated for roughly 2000-3000 miles driven per month.) Forced the entire sales department to accept 1099 status, "Independent Contractor" commission only. But still treated as a W2 employee, with strict mandatory schedules, lofty quotas, and bi-weekly threats of termination. Which is a violation of state labor laws, known as "misclassification".