SolarWinds reviews

3.7

70% would recommend to a friend

(1,457 total reviews)
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Sudhakar Ramakrishna

78% approve of CEO

64% positive business outlook

SolarWinds has an employee rating of 3.7 out of 5 stars, based on 1,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SolarWinds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jul 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Plenty of PTO offered (Although; either you, your team, or the company, is always "behind", so it's hard to use that time), free drinks, snacks, free lunch a couple of times a week, loose schedule when it comes to lunch breaks, good benefits, nice office and an aesthetically pleasing work environment. They do a great job at showing you a glamorous workplace, from afar. (I would actually recommend this company so long as you weren't joining the sales team - but I've only worked in the sales dept so I can't be sure)

Cons

There is a reason they give out free stuff to their employees... The company does everything it can to appear fun and loose as an organization, but behind upper mgmt's closed doors, they push lower management to do their dirty work. Lower level bosses micromanage their reps to the absolute max, while the higher ups walk the floor and make energetic small talk with peon sales reps (that way we say, "it must not be the company who is to blame, it's only my mgr who sucks"). Mgmt has always aggressively hounded "daily metrics" (call stats, opps hit, leads hit, stage duration, etc), which has always been the biggest complaint from sales reps. But now they've gone so far as to strictly base the managers bonuses on metrics, rather than sales. So the managers get paid bonuses based on the "seven daily principles", rather than how much their reps close. This kind of micromanagement essentially says, "we think all of you are completely incompetent and couldn't organize a silverware drawer, let alone an 8 hour work day; So we're going to tell you every little thing you should during the work day (maybe even which hand to wipe with). The hypocrisy of management is extremely difficult to wrap your head around. The lower level managers regularly say, "upper mgmt is making us stay late, yelling at us, and making us come to wknd meetings, but I'm doing everything I can to shield you guys from that pressure." At the same time, upper mgmt tells the sales reps how well the org is doing and how much potential there is for growth from the rep level (even though no SW reps are being hired as managers any more). Upper mgmt also says they want to change the high-pressure culture and invite open honestly from the reps. They don't want honesty, they want a high-fenced maze to separate unhappy employees and those who can do something about it. If you're 22, don't know how to tie your shoes, and get excited over a free redbull, this place may not be that bad. If silly things like: money, loyalty, growth potential, and honesty, interest you - I recommend looking elsewhere.

2.0
Feb 12, 2015

A Beatdown

Recommend
CEO approval
Business Outlook

Pros

There are windows and air conditioning. The building is nice and we're allowed to leave for lunch

Cons

A sales approach that was effective 15 years ago. Customer's purchasing processes have evolved but our sales approach hasn't. Social networking, emails, and relationship building are all shunned and management believes our dilapidated phones are the only tools we need to close deals. There are roughly 5 metrics you are measured against and I spend more time during the day trying to meet the ever changing goals than I do selling. My career is in sales and I'm passionate about what I do but this job isn't sales. We are pushy order takers and command 0 respect from prospects. If you are looking to become a complacent, fat and miserable excuse for a human then look no further.

1.0
Nov 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Regular trips to HQ in Austin can be enjoyable, free meals and drink outings in Austin every few months can always be fun.

Cons

Feels like most of the leadership are just hoping to be bought out so they can get a big fat paycheck. It means there's no real long term goals, objectives as a company should have, this also allows bad employees can remain at large without any repercussions. From the top level management they don't value customers or the channel partners, theres a element of they are taking % from us at senior level, they have no understanding of business yet empowered to make the critical decisions of the company. High attrition amongst the company relates to toxic leadership, the people who try and implement change for good tend to get laid off within 1-2yrs tenure, insecurity is rife among the CCO and only a few favorites around are safe.

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SolarWinds Response
2y
Thank you for your feedback and review. We strive to take care of all our employees with benefits, programs, and enhanced processes. The SolarWinds corporate strategy is available to all Solarians on the internal intranet to ensure employees are aligned and aware of our corporate objectives. We encourage you to contact your Regional People Partner to report abusive management and low morale.
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