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      SolarWinds

      Engaged Employer

      SolarWinds reviews

      3.7

      70% would recommend to a friend

      (1,457 total reviews)
      avatar

      Sudhakar Ramakrishna

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Senior management

      3.5

      Career opportunities

      SolarWinds has an employee rating of 3.7 out of 5 stars, based on 1,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SolarWinds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Oct 21, 2025

      Excellent Team and Flexible Culture—An Opportunity for Faster Execution.

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exceptional People and Culture: The absolute best part of working here is the team. Everyone is genuinely friendly, collaborative, and highly approachable, creating a warm and informal environment that is great for new starters. Strong Product Portfolio: I genuinely enjoy working on the product suite (especially ITSM). The products are mature, tackle complex challenges, and are well-regarded by our customer base. Flexibility and Compensation: The company is very good about work flexibility and the compensation is competitive within the market. Remote work options are available and appreciated, even as the company slowly moves toward a hybrid approach.

      Cons

      Process Refinement Needed: As a new member, I see an opportunity for process standardization across various teams. Aligning certain cross-functional workflows could help accelerate our overall speed and reduce ambiguity in execution. Pacing and Agility: While the environment is highly pleasant, the pace can sometimes feel laidback. To fully capture market advantage, the organization could benefit from a more dynamic, faster decision-making cadence in some areas. Embracing the Future: There is potential for the company to be more forward-thinking in its overall approach. Adopting a more aggressive, risk-tolerant mindset in strategy would ensure we remain market leaders.

      avatar
      SolarWinds Response
      7mo
      Thank you for your thoughtful review! We're thrilled you appreciate the exceptional team, warm culture, strong product portfolio (especially ITSM), and flexibility in India. Knowing our people and products are the best part of working here is hugely motivating. We also appreciate your constructive feedback, especially regarding process standardization, pacing, and agility. You're absolutely right: with such a strong foundation, streamlining cross-functional alignment is key to accelerating execution and market advantage. We are committed to increasing process standardization and fostering a more dynamic, faster decision-making cadence to build on our current momentum, just as you advised. Thank you for this valuable guidance.
      5.0
      Oct 21, 2025

      Empowering environment for CSMs who's keen for collaboration and growth.

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great exposure to customer management and cross-functional collaborations, Colleagues are well supportive, knowledgeable and a genuine goal to keep the clients succeed. Flexible and dynamic work environment.

      Cons

      Workload can be improved to easily focus on key account managements. Role definition is unclear across departments, Account Manager, Channel Manager and Partners often misunderstand the CSM's responsibilities. Limited alignment between Distributors and Resellers can lead to duplicated efforts or confusion.

      avatar
      SolarWinds Response
      7mo
      Thank you for your feedback and review. We're thrilled you find the Customer Success environment empowering with supportive colleagues and a flexible work environment. We sincerely appreciate your constructive feedback regarding CSM role clarity and workload. We recognize the confusion caused by unclear responsibilities across departments and with partners, and we are committed to increasing role definition and alignment to improve everyone's experience. We are also actively working to improve workload distribution so our team can better focus on key accounts. Your input is vital in helping us improve.
      4.0
      Oct 17, 2025

      Solid company

      Senior developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      People, atmosphere, felxibility, perks, location

      Cons

      Higher management is weak and indecisive.

      Viewing 52 - 54 of 1,457 Reviews
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      ReviewsSolarWinds reviews

      Glassdoor has 1,550 SolarWinds reviews submitted anonymously by SolarWinds employees. Read employee reviews and ratings on Glassdoor to decide if SolarWinds is right for you.