SolarWinds reviews

3.7

70% would recommend to a friend

(1,458 total reviews)
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Sudhakar Ramakrishna

78% approve of CEO

64% positive business outlook

SolarWinds has an employee rating of 3.7 out of 5 stars, based on 1,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SolarWinds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Nov 19, 2021
Recommend
CEO approval
Business Outlook

Pros

There are none. This company has no redeeming qualities.

Cons

Leadership at SolarWinds consists of protectionist "D" players. They do little more than maneuver politically to ensure they are still getting paid. Yes, getting paid is all they care about. If that's you, maybe SolarWinds is a good place for you. At least then all the narcissists are in the same place. This company is a blight on humanity. Secure by design is a joke. Even after the worst hack in history that pointed to them, it took them four months to remove my access after I quit. I still have admin access to several key systems nearly a year later. If you work for or do business with SolarWinds, you are riding a ticking time bomb.

1.0
Nov 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Awesome place to learn the ropes around sales engineering. If you are a self starter and self motivated this place is a great stepping stone into a real SE role. Don't worry about working hard, you can do mediocre work and never be fired as an SE. Lunch 2 times a week. People (individual contributors) -its kind of like you suffer together so you build this amazing bond with people. Marketing!! - If Solarwinds does 1 thing right, this is it.

Cons

ZERO training or learning opportunities. Don't expect your manager to invest anytime into you or your development. Better yet, expect nothing from your leaders, they have no clue how to lead. Mid-level management is unaware of what is actually happening at the individual contributor level or their respective management team. The AM's/REP's are constantly leaving putting lots of stress and work on the SE org. ZERO customer focus, anything goes to get the deal. Top performers are not valued. They are simply looked at as a way to alleviate the workload from less competent people. Lazy people catch on to this and don't care. There is no career path in the sales engineering organization. Salary bands are well below the market average. The only way to get a raise is to find a new offer and negotiate. If you are lucky enough to get a raise don't ever expect one again. The only competent leaders were smart enough to know it was time to leave. Solarwinds is a sinking ship especially in Utah. Closing offices left and right. Unable to retain top talent. No one trusts Mid-level management due to lack of personality and careless attitude. Customers avoid speaking to Solarwinds like the plague. Once you make a sale there is ZERO followup with the customer until renewal time. There is a new incentive for a type of implementation team and customer success team that has minimal backing from leadership. Industry image of the Solarwinds Sales org is worse than the image of a grimy used car sales lot.

1.0
Jul 25, 2016

Would rather eat nails than work here again

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I don't work there anymore

Cons

-No work life balance. You will be asked to work before and after your normal hours daily. -End of month/quarter you will be "asked" to work through your lunch and then shamed if you decide not to. -Favoritism determines the best leads -Promotion is next to impossible: there are people who do over 100% for years and are still in their same position -Everything is your fault: customer doesn't want to buy because you bullied them? You didn't show them the value. Customer can't but today? You didn't make the discounts real. -Your PTO will go to waste. Managers will ignore the PTO request email so you can't book a trip or plan anything effectively. Don't get sick, get married, have a baby, have an appointment, etc. You will get grilled to no end. -Don't let there be bad weather either. Last year when the city was shut down we got an email around noon from the CEO saying the roads were "driveable" now so everyone come into the office. -You will work a full day the day before Thanksgiving, Christmas Eve and stay late on New Year's Eve. You will also not be allowed to take extra days off around those days. - Aside from holidays 1st week of month, last week of month, 1st week of quarter, last MONTH of quarter; (March, June, September, December) are off limits. Most "important" time of the year -Micro-manage is an understatement. Touch every deal, every day, 40 dials, etc. Reports will get hurled at you all day to validate your lack of performance. If you are at 100% you could be at 150% if you just made an extra 20 calls. - The "model" is just beating up customers for a deal today. Offer them a discount to buy by Friday but call them and ask them to do it today, every day. Call their office..if they do not answer send them an email..if they do not respond call their cell phone..if they do not answer send them a text. All before lunch - Call purchasing departments directly. Tell them the end user submitted the quote for approval and you HAVE to have it today, even if the quote is good through end of week. If they do not know about it, send them a quote and try to get them to order anyways. Can't count the number of times an end use called me back angry that I went around them

Viewing 52 - 54 of 1,458 Reviews

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