Solera reviews

Hi there, thank you for taking the time to leave a review. It doesn’t sound like you’re having a great time with us and we’re very sorry to hear that. Your manager and our HR team are always open to have a conversation with you to discuss any concerns you have. We appreciate this isn’t the best of places to update you but there are a couple of things we thought you’d find useful. Our offices open from 5am in the morning and we close at 8pm at night, Monday to Friday. We’re also open Saturday and Sunday for your convenience. I hope this helps a little bit. We’re really happy to discus with you your other concerns, let’s see if we can sort thing out for you. Thanks for reading; David

Hi there, thank you for your feedback, we appreciate the time you’ve taken to respond. I’m pleased that you enjoyed the atmosphere and company of your colleagues, but I’m sorry you weren’t keen on some of the managers. One of our guiding principles is that we encourage people to take responsibility for their actions and we take the view that’s it’s OK to fail, as long as you move on and learn from that failure. We’d be very concerned to hear that a member of our team was looking for scapegoats, we live by a number of guiding principles, one of which we call ‘90/10’, which means that we reject the thinking that it’s OK to shift the blame on to innocent people. You can find out more about this on our website or on the internet. I’m sorry you experienced that and I will share your comments with our Board, because we always look at ways to improve the experience of our employees. All the best, David