Solera reviews

2.9

40% would recommend to a friend

(1,828 total reviews)

Darko Dejanovic

32% approve of CEO

30% positive business outlook

Solera has an employee rating of 2.9 out of 5 stars, based on 1,828 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Solera employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Mar 29, 2018

Certainly not the worst job

Recommend
CEO approval
Business Outlook

Pros

1. Low end livable wage for sitting in an air conditioned room typing and talking on the phone all day. 2. Typically there is overtime available for non-salaried employees. 3. PTO accrual begins on day 1 of employment (usable after 6 months). 4. Entry level - absolutely no experience required. 5. Promotions are a definite possibility - even after as little as 2-3 months of employment. 6. There are constantly fun little events, snacks being passed out, and sometimes even food provided by Lynx for employees.

Cons

1. Training is often rushed. 2. While the attendance policy isn't terrible, it is frustrating to know that you will accumulate points for things beyond your control. End up hospitalized? You'll get attendance points. Have a baby? Sorry, that's not a protected status. You'll get points. 3. Retention is virtually non-existent. A big part of this is because raises, too, don't exist. You'll get hired and likely be making the same pay 3-4 years later unless you get promoted. 4. Once you do get promoted, plan on working at minimum 45 hours a week, and probably more like 50. During particularly busy seasons, it could be as much as 60. Remember, promotion means salary pay, so you don't get compensated at all for these additional hours.

5.0
Mar 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Just successfully completed one of Cap Hpi's new assessment days and am looking forward to joining the company. After interviewing for several other account management and customer service roles with other companies where the 2nd and 3rd stage interview process dragged on over weeks, Cap Hpi's approach was novel, fast and effective. I enjoyed role playing with other potential employees and got a flavour of what the company does. Best of all I was offered a job to start with them shortly after the assessment day. In addition the offices are well appointed and ideally located in Leeds city centre, close to the train station. Ideal if you're a commuter. I'd recommend job seekers with customer service skills to apply to this growing company.

Cons

Can't think of any cons. You'll need to be an outgoing person to succeed in the customer focused work they do.

1.0
Mar 28, 2018

Troubling systemic issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many good people employed who believe in servicing the customer

Cons

Upper management driven by the top slot produces fear, insecurity and insanity.

Viewing 1429 - 1431 of 1,828 Reviews

Glassdoor has 2,488 Solera reviews submitted anonymously by Solera employees. Read employee reviews and ratings on Glassdoor to decide if Solera is right for you.