Solera reviews

* Although they break it for essential roles, there's been a hiring freeze for over a year. So after people leave (though there are occasional exceptions) whoever stays behind has to absorb the extra work * Extremely flat hierarchy with large teams and few managers. While this might make the company less of a bureaucracy with less people breathing down your neck every five seconds, it also means very little room for growth. There generally aren't non-management promotions, e.g. moving from a developer to a senior developer either...if you don't move up from being a worker drone, and you probably won't, your career will not advance at all * There haven't been cost-of-living raises of 2, 3% in a few years * A couple of big clients make up way too much of the revenue. If they'd suddenly find another firm, there would be a ton of layoffs. Considering that people are getting their cars serviced less in general, it makes the long-term outlook here unstable

Where do I begin? The CEO and some of the management have driven this company into the ground. Processes are so backwards and they are not even actually written or published anywhere for the employees to refer to yet, management is going "That's against our process/policy/procedure" If that's the case, then physically give us something to work with. Severely understaffed, instead of hiring more people they pile on more duties to a person and expect more out of us. No raises or promotions, yet they expect us to complete the duties of multiple people day to day. They launch new products or policies and do not notify any of the staff as to what is going on, which makes us look like fools when speaking with a customer/potential customer. Very very poor communication from management to lower level employees, if we are not notified of changes, how are we supposed to do our job correctly?