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      Solera

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      Solera reviews

      2.9

      40% would recommend to a friend

      (1,827 total reviews)

      Darko Dejanovic

      32% approve of CEO

      30% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Compensation and benefits

      2.7

      Culture & values

      2.7

      Career opportunities

      2.4

      Senior management

      Solera has an employee rating of 2.9 out of 5 stars, based on 1,827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Solera employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Mar 2, 2017

      Overall Great Employer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay scale & benefits great. Plenty of opportunities for over time. Overall communication with supervisors or other departments was good. Training was adequate. Opportunities for cross training between clients. My immediate supervisor was wonderful.

      Cons

      The only real complaints I had was their point system & lack of pay raise opportunities. I truly enjoyed my job. I enjoyed working for the client I was trained for, I enjoyed my shift. There was no opportunities for hourly pay raises, although there had been previously.

      3.0
      Mar 1, 2017

      Better management needed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, with lots of energetic and smart people excited to grow. There was flexibility with working at home, but new ownership may have effected that.

      Cons

      Management is lacking, and doesn't provide tools for success. No true metrics for success, and often reactive and not proactive with customer support.

      avatar
      Solera Response
      9y
      Thank you for taking the time to provide feedback on your experience working for Enservio. I'm glad to see your positive comments about the energy and enthusiasm of your fellow employees. I agree we have an amazing group of people who work for this company and who take great pride in their work. We are always looking for opportunities where we can provide additional training or enhance the employee experience. I would love the chance to sit down and speak further with you on where you feel we can improve in this area, so please reach out as my door is always open. – Carly Bosh, Human Resources Manager
      4.0
      Mar 1, 2017

      Getting Better in Most Areas Everyday

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Simply one of the most unique and now most copied tools in the repair industry - Great Staff - Flexible Shifts - Decent pay and above industry standard commissions - Alberto has been a tremendous help in bringing back truth and justice to the floor - morale has been moving up and to the right steadily since coming to the Vegas office. A lot of knowledge in this man and although he doesn't sugar coat things - YOU KNOW you are getting a straight answer from him. It is nice to see someone take full accountability for what happens here and is sincere in trying to make it FAIR and PROFITABLE again. He is looking into ALL the reasons why we had failed in the past and holding people accountable to fix those areas. While you may have to WORK a little harder - I am seeing people HAPPY to do that now.

      Cons

      Information not always updated to the site which causes concern for potential customers Things are not thought through and launched anyways. Its been sad to see a lot of long time fellow workers get laid off due to the changes made within the company, and they are swift to make those changes when they feel it is needed. But overall this is a business and I can get that point of view also..

      Viewing 1570 - 1572 of 1,827 Reviews
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      Glassdoor has 2,486 Solera reviews submitted anonymously by Solera employees. Read employee reviews and ratings on Glassdoor to decide if Solera is right for you.