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Sonder

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Sonder reviews

2.7

26% would recommend to a friend

(725 total reviews)
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Francis Davidson

22% approve of CEO

12% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Compensation and benefits

2.5

Career opportunities

2.3

Senior management

Sonder has an employee rating of 2.7 out of 5 stars, based on 725 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sonder employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

725 reviews
1.0
Oct 9, 2020

Toxic Work Environment from Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people under the leadership - smart, hard working & driven. Amazing people to work alongside day in and day out, under management.

Cons

Leadership has no true direct experience of Sonder's operations & bank on being "innovative" aka fundraising and that their "culture"/mission bring more knowledgeable people in to do the work. Leadership cannot get out of their own way.

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Sonder Response
5y
It's awesome to hear how much you value our teams and management. At Sonder, one of our core principles is to Improve Continuously. We are proud of the experience, innovation and drive our leadership team brings to the business, and are optimistic about the opportunities for growth that lie ahead. If you have specific ideas to share, we’re all ears! Please reach out to hrbp@sonder.com and we’ll go from there.
3.0
Jan 31, 2019

Couldn’t make ends meet financially, but great people & culture.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic coworkers, laid-back atmosphere, overall no micromanaging (depending on dept. I suppose), good long-term vision.

Cons

The atmosphere and people will make you stay—the pay will make you leave. If you’re a non-exempt (hourly) employee, don’t expect the perks that are listed on many of the job descriptions; they don’t apply to you. If you’re comfortable working 2 jobs, you might be able to make it work financially.

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Sonder Response
7y
Such a bummer that you felt like you had to leave because of pay and benefits. The People team is actively leveling all jobs in the entire company and assessing compensation per market data. We're building a performance and merit review process so we can assess performance and reward merit to ensure we reward the high performing culture that we are. We are also about to roll out our new OneSonder Benefits and Perks including stock options for all, Sonder credits and free night stays for all and a new 401k plan for all US employees that will go live in April. We already contribute to our International employees pension funds. As you can imagine, building these programs from scratch takes time. Sounds like you enjoyed your time at Sonder outside of the pay and benefits which is awesome!
5.0
Apr 6, 2018

Great growth mindset, long term company, with a real vision

Engineering
Recommend
CEO approval
Business Outlook

Pros

Company CEO has a clear vision to change the hospitality industry for the better. He thinks long term and is transparent and genuine. There is a strong emphasis on employee development and growth mindset, especially giving feedback both ways. Employees are given significant autonomy but it comes with accountability. Definitely one of the best companies I have worked at.

Cons

Not so much a con but something to watch for - as the company scales it's cities there needs to be good communication built across the cities. Everyone seems to be working hard towards this, so I am positive it will not be an issue

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Sonder Response
7y
Thank you for the feedback. It's awesome to hear that Sonder is one of the best companies you've worked for! Our people team's goal is to create the most amazing employee experience in the world. We'll continue to invest in our people and tools to help our people collaborate and work together as we grow.
Viewing 25 - 27 of 725 Reviews
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Glassdoor has 780 Sonder reviews submitted anonymously by Sonder employees. Read employee reviews and ratings on Glassdoor to decide if Sonder is right for you.