Does Sonic (Internet and Phone) pay their employees well?

According to anonymously submitted Glassdoor reviews, Sonic (Internet and Phone) employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Sonic (Internet and Phone). This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Sonic (Internet and Phone)?

49% of Sonic (Internet and Phone) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sonic (Internet and Phone) 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sonic (Internet and Phone)?

Field Sales Representative (11) , Field Service Technician (8) , Technical Support Representative (8) , NOC Technician (5) , Tech Support (5) , Technical Support (5) , Field Technician (4) , Technician (4) , Fiber Optic Technician (3) , Accounts Payable Specialist (2) , Construction Coordinator (2) , Construction Laborer (2) , Customer Service Representative (2) , Manager (2) , Marketing (2)

What are the pros of working at Sonic (Internet and Phone) according to real employee reviews?

"The people here are so great!" ((in 25 reviews)); "Benefits are good" ((in 14 reviews)); "Great coworkers and laid" ((in 11 reviews)); "Schedule flexibility is definitely a plus, as well as full training for whatever position you take that is entry level" ((in 7 reviews)); "workers, casual work environment." ((in 7 reviews))

What are the cons of working at Sonic (Internet and Phone) according to real employee reviews?

"aggressive management" ((in 10 reviews)); "Upper management is very uneven" ((in 4 reviews)); "They also have contracted work out so now the in house techs don’t have as much work." ((in 3 reviews)); "They have been roughly the same size for the past decade and, consequently, there are few opportunities for advancement and promotion." ((in 3 reviews)); "Considering the responsibilities and skills required to do this job, I would expect better compensation." ((in 3 reviews))

What are the top reviewed Sonic (Internet and Phone) locations?

Santa Rosa , San Francisco , Hayward , Oakland , Richmond , Schertz , Oakley , Redwood City

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Sonic (Internet and Phone)

Sonic (Internet and Phone) reviews

3.3

49% would recommend to a friend

(169 total reviews)

Dane Jasper

70% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Sonic (Internet and Phone) has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sonic (Internet and Phone) employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

169 reviews

3.0

Jan 31, 2022

Decent pay WAY TO MANY HOURS

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Company provided can/gas card, all tools are provided, Co-workers are all great

Cons

The amount of hours expected to work are unreasonable. Things have slowed down a bit but an average day for me is at least 10-12 hours . Sometimes longer. They talk alot about the "company culture " which does not seem to apply to us in field service . The internal communication here is horrible . I really enjoy my job but will have to leave unless they can get some of these things fixed .

2.0

Sep 3, 2021

Great workplace culture, yet limited professional growth and development.

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Fosters a unique workplace culture that is enjoyable to be apart of. Good healthcare benefits. They offer perks such as profit sharing, catered food, and some events and prizes.

Cons

Low pay compared to industry average. There is a strong lack of upward mobility within the company. Apparent favoritism in internal promotion. Lack of cohesion within leadership and a certain clique is fostered among them.

1.0

Jun 29, 2021

Not worth it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people, laid-back work culture

Cons

Pay below standard, company lacks transparency, communication with 'frontline' customer service is terrible, new policies seem random and arbitrary.

Viewing 31 - 33 of 169 Reviews

Jobs at Sonic (Internet and Phone)

Construction Project Coordinator I

Field Safety Inspector

Field Safety Inspector

Construction Coordinator

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Reviews by job title

Decent pay WAY TO MANY HOURS

Great workplace culture, yet limited professional growth and development.

Not worth it

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