Does Sonic (Internet and Phone) pay their employees well?

According to anonymously submitted Glassdoor reviews, Sonic (Internet and Phone) employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Sonic (Internet and Phone). This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Sonic (Internet and Phone)?

49% of Sonic (Internet and Phone) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sonic (Internet and Phone) 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sonic (Internet and Phone)?

Field Sales Representative (11) , Field Service Technician (8) , Technical Support Representative (8) , NOC Technician (5) , Tech Support (5) , Technical Support (5) , Field Technician (4) , Technician (4) , Fiber Optic Technician (3) , Accounts Payable Specialist (2) , Construction Coordinator (2) , Construction Laborer (2) , Customer Service Representative (2) , Manager (2) , Marketing (2)

What are the pros of working at Sonic (Internet and Phone) according to real employee reviews?

"The people here are so great!" ((in 28 reviews)); "Benefits are good" ((in 13 reviews)); "Great coworkers and laid" ((in 12 reviews)); "This company has such good culture and personality." ((in 9 reviews)); "workers, casual work environment." ((in 7 reviews))

What are the cons of working at Sonic (Internet and Phone) according to real employee reviews?

"Terrible Management and always yelled at" ((in 10 reviews)); "Upper management is very uneven" ((in 4 reviews)); "They also have contracted work out so now the in house techs don’t have as much work." ((in 3 reviews)); "They have been roughly the same size for the past decade and, consequently, there are few opportunities for advancement and promotion." ((in 3 reviews)); "Considering the responsibilities and skills required to do this job, I would expect better compensation." ((in 3 reviews))

What are the top reviewed Sonic (Internet and Phone) locations?

Santa Rosa , San Francisco , Hayward , Oakland , Richmond , Schertz , Oakley , Redwood City

Sonic (Internet and Phone) reviews

3.3

49% would recommend to a friend

(169 total reviews)

Dane Jasper

70% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sonic (Internet and Phone) has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sonic (Internet and Phone) employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

169 reviews

5.0

Jun 15, 2023

Great Company to Work For

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

- Friendly environment and great company culture - Great benefits - Lots of flexibility - Remote work - Great training (Entire month dedicated to learning how to perform your job)

Cons

- Still a customer service job which means you will get yelled at by customers. At least it is over the phone and not in person.

4.0

Jun 5, 2023

Great culture/employees, low compensation

Technical support specialist i

Recommend

CEO approval

Business Outlook

Pros

Great culture and employees, and friendly management team that helps you through your onboarding process. Supervisors are there to help you succeed. Sonic has a good rep for an ISP (internet service provider) so customer interactions are overall friendlier than other big name ISPs.

Cons

Very low salary for a HCOL area (Bay Area) which results in very high turnover in this department (Technical Support). This department is a call center, so you will most likely have non-standard M-F work hours for night/weekend coverage. And their work "culture", which was by far their best asset, took a hit since the pandemic as most everyone is remote and they stopped the in-person quarterly meetings/holiday parties.

4.0

May 17, 2023

Door to door sales

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Lots of walking Nice views Great team Potential to make money

Cons

Weird hours Inclement weather Hills and stairs

Viewing 43 - 45 of 169 Reviews

Jobs at Sonic (Internet and Phone)

Construction Project Coordinator I

Field Safety Inspector

Field Safety Inspector