Does Sonic (Internet and Phone) pay their employees well?

According to anonymously submitted Glassdoor reviews, Sonic (Internet and Phone) employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Sonic (Internet and Phone). This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Sonic (Internet and Phone)?

49% of Sonic (Internet and Phone) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sonic (Internet and Phone) 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sonic (Internet and Phone)?

Field Sales Representative (11) , Field Service Technician (8) , Technical Support Representative (8) , NOC Technician (5) , Tech Support (5) , Technical Support (5) , Field Technician (4) , Technician (4) , Fiber Optic Technician (3) , Accounts Payable Specialist (2) , Construction Coordinator (2) , Construction Laborer (2) , Customer Service Representative (2) , Manager (2) , Marketing (2)

What are the pros of working at Sonic (Internet and Phone) according to real employee reviews?

"Great people to work with" ((in 25 reviews)); "Good benefits and holidays." ((in 14 reviews)); "Great coworkers and laid" ((in 13 reviews)); "This company has such good culture and personality." ((in 10 reviews)); "workers, casual work environment." ((in 8 reviews))

What are the cons of working at Sonic (Internet and Phone) according to real employee reviews?

"Terrible Management and always yelled at" ((in 11 reviews)); "Upper management is very uneven" ((in 4 reviews)); "They also have contracted work out so now the in house techs don’t have as much work." ((in 3 reviews)); "Long hours and confusing rules at times" ((in 3 reviews)); "They have been roughly the same size for the past decade and, consequently, there are few opportunities for advancement and promotion." ((in 3 reviews))

What are the top reviewed Sonic (Internet and Phone) locations?

Santa Rosa , San Francisco , Hayward , Oakland , Richmond , Schertz , Oakley , Redwood City

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Sonic (Internet and Phone)

Sonic (Internet and Phone) reviews

3.3

49% would recommend to a friend

(169 total reviews)

Dane Jasper

70% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Sonic (Internet and Phone) has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sonic (Internet and Phone) employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

169 reviews

4.0

Aug 28, 2019

Good real world experience

Sales operations intern

Recommend

CEO approval

Business Outlook

Pros

-Exposed to multiple levels of Marketing in a growing company -Trips to the company HQ was nice as the environment was very friendly

Cons

-Lack of organization -Assigned to many people to one task at time

4.0

Mar 29, 2019

Excellent company culture, but salaries below market value

Accounts payable specialist

Recommend

CEO approval

Business Outlook

Pros

An ISP that values integrity and supports net neutrality. Sonic is the anti-Comcast and anti-ATT

Cons

Salaries start low and stay low.

Sonic (Internet and Phone) Response

Thank you for the review.

5.0

Mar 26, 2019

"Amazing place to work besides the lack of advancement and low pay"

Noc technician

Recommend

CEO approval

Business Outlook

Pros

The people are great, the atmosphere is unlike any job I've worked. I learned a lot here its a good stepping stone for better jobs. The company parties are insane benefits are good they let you mold into your own type of work ethic.

Cons

The pay is lower than what in and out employees make which isn't fair for how much responsibility you have. Not much opportunity for advancement. For being a tech company they should pay more. Constantly dealing with frustrating issues that you didn't create for peanuts. Bottom line pay your employees more especially the tier 2 NOC techs that do 3 times a s much work as the support department and get paid the same.

Sonic (Internet and Phone) Response

Thank you for the feedback. We take this seriously and do try to stay competitive in our industry, but if you feel we've let you down and would like to discuss it further, please reach out to sonichr@sonic.com.

Viewing 109 - 111 of 169 Reviews

Jobs at Sonic (Internet and Phone)

Field Service Dispatcher

Internet Install Technician

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Ratings by demographic groups

Reviews by job title

Good real world experience

Excellent company culture, but salaries below market value

"Amazing place to work besides the lack of advancement and low pay"

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