Does Sonic (Internet and Phone) pay their employees well?

According to anonymously submitted Glassdoor reviews, Sonic (Internet and Phone) employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Sonic (Internet and Phone). This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Sonic (Internet and Phone)?

49% of Sonic (Internet and Phone) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sonic (Internet and Phone) 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sonic (Internet and Phone)?

Field Sales Representative (11) , Field Service Technician (8) , Technical Support Representative (8) , NOC Technician (5) , Tech Support (5) , Technical Support (5) , Field Technician (4) , Technician (4) , Fiber Optic Technician (3) , Accounts Payable Specialist (2) , Construction Coordinator (2) , Construction Laborer (2) , Customer Service Representative (2) , Manager (2) , Marketing (2)

What are the pros of working at Sonic (Internet and Phone) according to real employee reviews?

"Great people to work with" ((in 27 reviews)); "Good benefits and holidays." ((in 14 reviews)); "Great coworkers and laid" ((in 12 reviews)); "This company has such good culture and personality." ((in 9 reviews)); "workers, casual work environment." ((in 7 reviews))

What are the cons of working at Sonic (Internet and Phone) according to real employee reviews?

"Terrible Management and always yelled at" ((in 10 reviews)); "Upper management is very uneven" ((in 4 reviews)); "They also have contracted work out so now the in house techs don’t have as much work." ((in 3 reviews)); "They have been roughly the same size for the past decade and, consequently, there are few opportunities for advancement and promotion." ((in 3 reviews)); "Considering the responsibilities and skills required to do this job, I would expect better compensation." ((in 3 reviews))

What are the top reviewed Sonic (Internet and Phone) locations?

Santa Rosa , San Francisco , Hayward , Oakland , Richmond , Schertz , Oakley , Redwood City

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Sonic (Internet and Phone)

Sonic (Internet and Phone) reviews

3.3

49% would recommend to a friend

(169 total reviews)

Dane Jasper

70% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Sonic (Internet and Phone) has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sonic (Internet and Phone) employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

169 reviews

5.0

Jun 6, 2018

Technical Support

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

This is one of the greatest jobs I have ever had. I love everyone I work with and the environment is excellent. If you're genuinely kind and passionate about helping others, this is the perfect job for you. Do not be intimidated if you have little to no technical background. Sonic has a wonderful training staff who will get you caught up to speed in no time.

Cons

The pay is slightly less than average for a similar job in the Bay Area but that isn't the end of the world. With all the additional perks such as weekly pizza, weekly fruit, clothing, great benefits, annual parties, etc., it works out. Limited to one location, which is great if you live in the area but not so great if you're looking to relocate. However, with the help of you, expansion is likely possible in the near future--so tell a friend!

Sonic (Internet and Phone) Response

Thank you for your review and for helping Sonic find even more kind, smart, and positive candidates to join the team! We want you to feel good about coming to work and to know that you are making a difference in the lives of our customers - you are helping fix the internet in America with Internet For Good!

1.0

Jun 1, 2018

Lipstick on a Pig

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can bring your dog to work. Coworkers are fun people. Games in the break room.

Cons

The 3 "pros" I listed are perks that Sonic offers to entice people to work under terrible management and for very little pay. There is ZERO accountability. You have co workers that work their tails off to pick up the slack of those who skate by. And not a soul is paid fairly. Or, treated like an actual responsible adult. Most of management's work experience is solely Sonic, therefore they have no real leadership or work experience. They act very selfish and immature and as a result, so does most of the staff.

Sonic (Internet and Phone) Response

Thank you for your feedback. If you'd like to discuss any specific issues you encountered here at Sonic, please reach out to SonicHR@sonic.com.

4.0

May 31, 2018

Good place to work, great people to work with

Noc technician

Recommend

CEO approval

Business Outlook

Pros

Great people to work with Good place to learn Training is good, they are patient Focus on customer satisfaction opportunities to move up

Cons

Pay. not easy to survive on in California. Still growing and figuring things out accordingly.

Sonic (Internet and Phone) Response

Thank you for the honest, balanced feedback. We are doing our best to scale while maintaining our core company culture, and to adapt to our changing competitive environment. We thank you for being on this journey with us!

Viewing 124 - 126 of 169 Reviews

Jobs at Sonic (Internet and Phone)

Construction Project Coordinator I

Field Safety Inspector

Field Safety Inspector

Construction Coordinator

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Technical Support

Lipstick on a Pig

Good place to work, great people to work with

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