SonicWall reviews

3.8

79% would recommend to a friend

(1,063 total reviews)
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Paul Ilse

82% approve of CEO

74% positive business outlook

SonicWall has an employee rating of 3.8 out of 5 stars, based on 1,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonicWall employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

This company used to be a good place to work, with fair management, now it is sweat shop.

Cons

August 2025 1 year later yest another round of small Layoffs. They have made it nearly impossible to collect commissions based on its comp structure. SonicWall was once a solid company with strong talent and innovative products, but recent leadership changes and business practices have eroded both employee trust and product quality. Culture of Retaliation: Speaking up about problems—whether technical or strategic—often results in termination. This is true regardless of performance or expertise. Layoffs Under the Radar: Instead of large, transparent layoffs, the company conducts small, ongoing cuts to avoid public reporting, creating an atmosphere of constant job insecurity. Artificially Inflated Ratings: Around a year ago, employees were offered cash incentives to post Glassdoor reviews. While not explicitly requiring positive feedback, the nature of the program led to a sudden spike in favorable ratings, which does not reflect current realities. Product Issues Ignored: Known problems (e.g., NSM) remain unresolved as leadership prioritizes short-term financial targets over long-term customer satisfaction and product stability. Leadership Shift: The prior CEO, while blunt and at times abrasive, was transparent about company direction. The current CEO presents a polished demeanor but has a track record of making commitments to employees and then reversing course without warning, often resulting in terminations.

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SonicWall Response
10mo
Thank you for such a sincere review. We strive to promote a culture where team members support each other, share knowledge, and leverage each other's strengths to achieve outstanding results. Seeing how many of our employees are remote, we have utilized easy, accessible avenues for teams to communicate, but sometimes the lack of in-person interaction can hinder those conversations. It's good to know where we should readdress those avenues of communication.
3.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

-Great teamwork and support -Management will help whenever possible and tend to your needs -Work/Life balance is very good -Good place to start for sharpening your networking skills -You will learn a lot -Internal trainings and Global certification possibilities(Udemy business account, etc)

Cons

-Call center approach/day to day inbound calls -Weekend shift rotation -Too many things to patch up on the way -Security principles and basics should be a part of the onboarding training -Compensation can be improved based on what you have to do and the responsibility it implies on an everyday basis

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SonicWall Response
10mo
Thank you for taking the time to share your feedback. Taking care of our employees is one of our core values, so we're pleased you've been able to access growth, networking, and development opportunities. We strive to provide an environment where employees feel valued, treated fairly, and confident in their work, so this feedback is great in letting us know where to improve .
3.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility and autonomy in work flow Some medical benefits SPIFF/various incentives Hires from within

Cons

Pays lower than industry standards Quota/commission structure is broken currently. If the bulk of the sales org is missing their number, the issue is not the sellers. Medical benefits are often below my peers working in similar companies

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SonicWall Response
10mo
Thank you for taking the time to write a thoughtful review. We appreciate hearing about your personal experience and are glad to learn you enjoy the work flexibility and autonomy. We care very deeply about our employees and seeing how we are a growing and global company, we value all feedback like yours because it helps to keep an ongoing conversation about how we can support our employees.
Viewing 28 - 30 of 1,063 Reviews

Glassdoor has 1,122 SonicWall reviews submitted anonymously by SonicWall employees. Read employee reviews and ratings on Glassdoor to decide if SonicWall is right for you.