Two things bothered me the most while working at Sony, upper management would be the first. General manager of my location was the worst, very smart and had potential but never utiluzed their abilities. No disciplinary actions for those who violated company policies on a regular basis, played favorites among workers, went against your decisions to make you look bad in front of guests, bent over backwards for the customer but not once for your employees. Very disengaged when tried to build a team moral. No type of transparency, not even amongst fellow managers. No leadership qualities at all. Very hard to take serious. And the second would be the employees they hired, no one wanted to work, just there to collect a check and socialize. No customer service or sales experience. Hurt the location and the conpany in a whole. Being that our bonus was based on a collaborative effort it would upset me to see no one cared quarter after quarter. Employees were hired to fit the trends and not to sale. Big mistake
