Does Sound Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Sound Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sound Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Sound Credit Union?

80% of Sound Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sound Credit Union 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Sound Credit Union?

Member Service Representative (6) , Universal Associate (6) , Assistant Branch Manager (4) , Branch Supervisor (3) , Contact Center Representative (3) , Teller (3) , Assistant Manager (2) , Business Analyst (2) , MSR I (2) , Universal Banker (2)

What are the pros of working at Sound Credit Union according to real employee reviews?

"Also great benefits!" ((in 14 reviews)); "Great base benefit package and attempt at creating a positive culture." ((in 6 reviews)); "Annual bonuses at the end of the year" ((in 5 reviews)); "good work life balance" ((in 5 reviews)); "growth opportunities" ((in 3 reviews))

What are the cons of working at Sound Credit Union according to real employee reviews?

"Pay seems a bit low, not enough staffing in many departments." ((in 6 reviews)); "Other managers" ((in 4 reviews)); "HR and upper management aren't trying to get to the root of the problem." ((in 4 reviews)); "Say they care about employees but only care if it’s within their best interest." ((in 3 reviews))

What are the top reviewed Sound Credit Union locations?

Tacoma , Seattle , Kent , Auburn , Gig Harbor , Bothell , Lynnwood , Redmond , Burien , Alderwood

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Sound Credit Union

Sound Credit Union reviews

3.9

80% would recommend to a friend

(92 total reviews)

Don L. Clark Jr

79% approve of CEO

69% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.8

Work/Life balance

3.7

Career opportunities

3.6

Senior management

Sound Credit Union has an employee rating of 3.9 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sound Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

92 reviews

3.0

Sep 5, 2024

Good starting place

Member service representative

Recommend

CEO approval

Business Outlook

Pros

This is a great company to gain experience and take trainings.

Cons

No work / home balance.

Sound Credit Union Response

Thank you for taking the time to provide feedback. We are glad to hear that you found value in the experience and training opportunities at Sound Credit Union. We take work-life balance seriously and are continuously exploring ways to support our employees in achieving this balance including launching our paid Work Life Balance Time in January 2024. We appreciate your input and will take your feedback into consideration as we strive to improve the employee experience.

1.0

Aug 22, 2024

Would not recommend

Product manager

Recommend

CEO approval

Business Outlook

Pros

Fair benefits, hiring process solid,

Cons

Low pay, poor leadership VP in IT, zero onboarding support, tribal knowledge,

Sound Credit Union Response

Thank you for sharing your feedback. We are disheartened to learn about the challenges you faced during your time at Sound. We take these concerns seriously and are dedicated to creating a safe, positive and inclusive work environment for all employees. We have a zero-tolerance policy for the behavior you described, and we are committed to maintaining a safe and respectful environment for all employees and members. We request you reach out to our HR team to provide more information so we can follow our policy of doing a thorough investigation and address any inappropriate behavior to ensure that everyone feels comfortable and valued.

5.0

Aug 8, 2024

Was a great place to work until

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Was able to move up quickly in the company

Cons

Once personal life problems happened I was forced out of my management position.

Sound Credit Union Response

Thank you for taking the time to share your experience. We are dedicated to providing opportunities for growth and development, and it is rewarding to know that you found advancement opportunities here. We take all feedback seriously and strive to support our employees through personal challenges. We would welcome the opportunity to discuss your experience further if you are comfortable sharing your experience with our HR team. Your input is valuable to us, and we are committed to continual improvement.

Viewing 10 - 12 of 92 Reviews

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Sound Credit Union reviews

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Good starting place

Would not recommend

Was a great place to work until

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