Does Sound Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Sound Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sound Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Sound Credit Union?

80% of Sound Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sound Credit Union 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Sound Credit Union?

Member Service Representative (6) , Universal Associate (6) , Assistant Branch Manager (4) , Branch Supervisor (3) , Contact Center Representative (3) , Teller (3) , Assistant Manager (2) , Business Analyst (2) , MSR I (2) , Universal Banker (2)

What are the pros of working at Sound Credit Union according to real employee reviews?

"Also great benefits!" ((in 14 reviews)); "Great base benefit package and attempt at creating a positive culture." ((in 6 reviews)); "Annual bonuses at the end of the year" ((in 5 reviews)); "good work life balance" ((in 5 reviews)); "growth opportunities" ((in 3 reviews))

What are the cons of working at Sound Credit Union according to real employee reviews?

"Pay seems a bit low, not enough staffing in many departments." ((in 6 reviews)); "Other managers" ((in 4 reviews)); "HR and upper management aren't trying to get to the root of the problem." ((in 4 reviews)); "Say they care about employees but only care if it’s within their best interest." ((in 3 reviews))

What are the top reviewed Sound Credit Union locations?

Tacoma , Seattle , Kent , Auburn , Gig Harbor , Bothell , Lynnwood , Redmond , Burien , Alderwood

Sound Credit Union reviews

3.9

80% would recommend to a friend

(92 total reviews)

Don L. Clark Jr

79% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sound Credit Union has an employee rating of 3.9 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sound Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

92 reviews

1.0

Jul 5, 2024

My honest take

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pros I would say it's a small institution good benifits

Cons

Con it's a small insituation. Management is toxic. Ego driven The raise is a joke. Also the training is very unorganized. No room does growth

Sound Credit Union Response

2y

Thank you for sharing your feedback regarding your experience at Sound Credit Union. We take all feedback seriously and strive to continuously improve to provide a positive and inclusive work environment for our employees and a welcoming experience for our members. We deeply regret any negative experiences you may have had at Sound. Our goal is to foster an environment of respect, collaboration, and professional growth. Diversity and inclusion are fundamental values for us, and it is disheartening to hear that you witnessed and or experienced inappropriate behavior. We have a zero-tolerance policy for the behavior you described, and we are committed to maintaining a safe and respectful environment for all employees and members. We take these allegations very seriously and request you reach out to our HR team to provide more information so we can follow our policy of doing a thorough investigation and address any inappropriate behavior to ensure that everyone feels comfortable and valued. Your feedback helps us recognize areas that may need improvement, and we are committed to making the necessary changes to address these concerns. Your overall satisfaction and well-being are important to us, and we value you as a current or former member of our organization. Please reach out to our HR team directly if you would like to discuss your concerns further, or if there are any specific suggestions you would like to provide. We appreciate your feedback and look forward to working on enhancing the experience at Sound Credit Union.

1.0

Apr 23, 2024

Horrible company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Annual bonuses at the end of the year

Cons

Don’t like to promote from within, unless it’s a candidate that will make the company appear more diverse. Don't like to give more than 2 % raises each year. Say they care about employees but only care if it’s within their best interest. Will gaslight employees into signing separation agreements/ nda contracts when leaving so they can’t get sued for the shady stuff they are doing behind the scenes. Say they care about mental health, but do nothing to help the workers who need resources for it.

Sound Credit Union Response

2y

We are disappointed to read about your experience. As an employer, we encourage all employees to seek opportunities from within the organization for career growth and have an extensive compensation program. In addition to compensation and benefits, the health and wellness of our employees is and will remain a top priority at Sound. Included in our benefits package is the Employee Assistance Plan (EAP) which provides our employees and their immediate family members access to counseling services 24/7. Sound also recently implemented a Work Life Balance (WLB) program to provide employees flexibility with work life balance and overall well-being. Your feedback is valuable to us and we appreciate you taking the time to share your experience. We want to have a better understanding of how we can improve as an employer. Our HR team would encourage you to reach out to your manager or set up an appointment with them to discuss your concerns.

5.0

Apr 9, 2024

Review of Employment

Itm agent

Recommend

CEO approval

Business Outlook

Pros

- supportive bosses - endless resources to help you perform your job - ample breakroom space and places to rest on break or lunch - growth opportunities - cross training is avail upon req. - good work life balance

Cons

The pay / raise schedule is good but it is once yearly,

Sound Credit Union Response

2y

We appreciate you taking the time to share your feedback on your experience at Sound Credit Union. It's wonderful to hear that you find our leadership to be supportive, and that you have access to endless resources to excel in your role. We are pleased that you also enjoy our breakroom facilities, growth opportunities, cross-training options, and our commitment to work-life balance. Your feedback about the annual pay/raise schedule is noted, and we understand the importance of timely recognition for your hard work. Your input is valuable as we continuously strive to enhance our compensation practices to better support our employees. Thank you for your dedication and for being an integral part of our team.

Viewing 13 - 15 of 92 Reviews

Jobs at Sound Credit Union

Call Center Representative