Sovos reviews

First, thank you for working with us during the January tax season. This is a busy time of the year for Tax Compliance Professionals – much more so than other months. Our customers count on us to Keep Our Promise and meet their needs, and we work hard to meet this commitment. That being said, I am sorry that you felt you did not have a good experience or felt your manager did not care about your concerns. That is not the norm. Our most recent employee engagement survey from Compliance Services in Minneapolis indicated that 3 out of 4 reps agree to the statements “my manager cares about my concerns” and “my manager make it easier to do my job.” . It seems we missed an opportunity here. Regarding newly promoted supervisors, as a company we are committed to creating an environment where talented, inspired and motivated individuals can grow. Part of actioning that commitment is to promote from within when able. If we see the potential, we are willing to provide that opportunity, and provide the right support to ensure our managers can succeed. The people rising to those actions are what makes our company great, and what makes a seasonal busy time of the year worth it. Again, thank you for your time with us and we wish you luck in your next role. - Paul Banker, General Manager

Let me be absolutely clear: there is nothing more important for Sovos right now than keeping talented, engaged and inspired employees in roles where they can stretch toward their own professional potential, as we all stretch toward our potential as an organization, together. Our ability to keep our promises to customers, to lead in dynamic markets, to enable the people who count on us to improve their way of life – it all depends on Sovos employees around the world. That's the bottom-line. After 5+ years with us, you’ve probably heard me say many times that our mission to Solve Tax for Good is audacious. We are at a particularly critical moment in pursuit of that goal, when we must acquire top technology and talent to meet our customers’ needs everywhere they do business. I believe this moment to be one of exceptional professional opportunity for our team. I also recognize what we are doing is not easy. We expect our team to feel busy and challenged. But no one should stay quiet if they feel overwhelmed. Leaders across the company are here to listen and to help. I appreciate your feedback. I will keep it in mind as we continue to invest in the people, products and practices to support strategic growth while engaging our primary competitive advantage: our people.