Sovos reviews

3.5

60% would recommend to a friend

(585 total reviews)
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Kevin Akeroyd

50% approve of CEO

47% positive business outlook

Sovos has an employee rating of 3.5 out of 5 stars, based on 585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

585 reviews
5.0
Jan 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Culture, Team members, benefits, Cool software

Cons

Salary is a bit on the low end, busy season is VERY busy

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Sovos Response
5y
Thanks for taking the time to leave your feedback! We couldn’t agree with you more, the people who work at Sovos, the culture that’s been created and evolved, and our software is one of the best things about working here. I also 100% understand how busy season can be. We do our best to try to mitigate how busy it is by bringing on seasonal help, having others from different departments pitch in, hold just-in-time trainings and invest in recognition efforts. Because as you shared, it’s VERY busy. If you have any suggestions on how we can better improve busy season or anything at Sovos please do not hesitate to reach out. Erik Gilder, Managing Director North America
4.0
Jan 22, 2021

Amazing company but poor decision for management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good company has a lot of career pathways

Cons

Very good overall nothing negative to say

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Sovos Response
5y
Thank you for taking the time to leave your feedback. Congrats on working with us for more than 5+ years! Thank you! We’re very excited to hear about your positive experiences overall and that you have seen the opportunities for various career paths. I am sorry to hear that you do not feel the same towards those in our management roles. We do have defined competencies & expectations of our managers, and realize that all do not always live up to it. Perhaps that is something we can connect on further, please reach out to me directly and we can set up a time. Thank you again for your feedback and many years of helping our customers Solve Tax for Good.
3.0
Nov 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Great people. Visibility from CEO down on management's plans. Paid well and okay benefits.

Cons

Manual processes, heavy staff turnover. The average sales person's tenure is less than 3 years. low- and middle-management tenure is less than 2 years. Insane amount of meetings and manual workarounds that need to be repeated in multiple places. Insane amount of internal meetings.

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Sovos Response
5y
Thanks for your feedback. I couldn’t agree more with your response about the people who work here. We have incredibly talented people at Sovos. I agree that we have grown (and will continue to grow) quickly. There are some growing pains, and we’ve recently created a centralized business operations team and made some other organizational adjustments to help us move through those changes more efficiently. The goal is to help employees spend even more time serving customers and keeping our promise as a company. Another recent event of note was the pilot of our first No Meeting Day, which received positive feedback. I also want to address your concerns about turnover. Our turnover rates, which aren’t accurate in your review, are in-line with other software companies of similar size. We pride ourselves on giving employees many opportunities to grow and develop their careers. Often, that leads to growth within the organization, but sometimes it means they bring those skills elsewhere. We cheer their development regardless. Please reach out to me directly if you’re interested in discussing any of these matters in more detail. Erik Gilder, Managing Director, North America
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Glassdoor has 892 Sovos reviews submitted anonymously by Sovos employees. Read employee reviews and ratings on Glassdoor to decide if Sovos is right for you.