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      Sovos

      Engaged Employer

      Sovos reviews

      3.5

      62% would recommend to a friend

      (583 total reviews)
      avatar

      Kevin Akeroyd

      49% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Sovos has an employee rating of 3.5 out of 5 stars, based on 583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      583 reviews
      3.0
      Nov 6, 2025

      New Executives - Company Streamlining

      Global enablement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers were a pleasure to work with. I've heard sales jobs can be okay if you do exceptionally well in your role.

      Cons

      New executive and CEO takeover a few years ago has led to mass layoffs. Employees were asked to assist in developing AI tools that took away their jobs shortly after and outsourcing has led to a decreased quality in customer facing service. In Operations, US employees were intentionally replaced with overseas folks as a part of hiring policy.

      avatar
      Sovos Response
      7mo
      Thank you for sharing your experience and honest feedback. We appreciate the time you've taken to reflect on your time at Sovos. We're glad to hear that you enjoyed working with your colleagues. Our people are truly at the heart of what we do. We understand that organizational changes can be difficult, especially when they impact teams and roles you've been dedicated to. Leadership transitions and strategic shifts are never easy, and we recognize the uncertainty they can create. Sovos operates in a rapidly evolving compliance industry where client needs, regulatory demands, and technological advancements require us to adapt quickly. While we've made difficult decisions around restructuring and resource allocation, these choices are made with careful consideration of both our business sustainability and our commitment to delivering exceptional service to our clients. We remain focused on investing in talent, recognizing expertise, and building a global team that can meet the complex demands of the compliance landscape. Your feedback about recognizing subject matter experts and talent during transitions is important, and we take it seriously. We're committed to continuous improvement in how we support our teams through change. We wish you all the best in your next chapter and thank you again for your contributions to Sovos. - ‎Chris Lynch, Chief Marketing Officer
      1.0
      Oct 13, 2025

      Good people with untrustworthy leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work. At this point nothing else.

      Cons

      Private ownership keeps making top-down decisions that bleed the company dry. I left a few years ago and from the looks of current reviews, it hasn't gotten any better.

      avatar
      Sovos Response
      8mo
      Thank you for taking the time to share your perspective. We appreciate hearing from Sovos alums, even if your experience at Sovos didn't meet your expectations. You're right that we've undergone significant organizational change over the past few years as we've worked to build a truly global compliance platform in a rapidly evolving industry. I recognize that pace of transformation can be both exciting and challenging, and we are also working to continuously improve how we communicate strategic decisions and create opportunities for team input across all levels. I'm glad flexible work was a positive for you — it remains core to how we operate. Since your time here, we've also strengthened our focus on transparent communication, employee development programs and creating forums where team voices directly shape our direction. There's always more work to do, and feedback like yours helps us stay focused on what matters most to our people. We wish you all the best in your career. - Laura Handler, Chief of Staff
      2.0
      Oct 4, 2025

      Nice workers but short-term thinking executive leadership

      Enterprise account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company provides solid regulatory reporting solutions. Everyone works hard to provide services to the clients.

      Cons

      A couple of years ago, new executive leadership was appointed, dramatically changing every aspect of supporting our clients. With the new leadership, all mid-management was fired, so the new processes were implemented without controls in place.

      avatar
      Sovos Response
      8mo
      Thank you for taking the time to share your feedback and for recognizing the hard work our teams put into delivering quality solutions for our clients. That dedication is something we deeply value and work to support every day. I hear your concerns about the leadership transitions and organizational changes over the past couple of years. Change is never easy, especially when it affects team structures and processes. While these shifts were made with the intent to better position us for growth and improved client service, I recognize that the execution hasn't felt smooth for everyone, and that some employees have felt the impact of those decisions. Your perspective on the need for better controls and communication during transitions is valuable feedback. Your point about valuing frontline employees resonates strongly with me. The people who interact with our clients daily are the heart of what makes Sovos successful. We continuously monitor how we can improve our internal support and create an environment where our teams can do their best work. I'd welcome the opportunity to discuss your experience further if you're open to it. Please feel free to reach out to me directly. Alice Katwan - President, Revenue
      Viewing 106 - 108 of 583 Reviews
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      ReviewsSovos reviews

      Glassdoor has 889 Sovos reviews submitted anonymously by Sovos employees. Read employee reviews and ratings on Glassdoor to decide if Sovos is right for you.