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      Sovos

      Engaged Employer

      Sovos reviews

      3.5

      62% would recommend to a friend

      (583 total reviews)
      avatar

      Kevin Akeroyd

      49% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Sovos has an employee rating of 3.5 out of 5 stars, based on 583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      583 reviews
      2.0
      Sep 25, 2023

      nice team members, low pay

      Compliance service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team members to work with

      Cons

      The pay is incredibly low for what they ask you to do

      avatar
      Sovos Response
      2y
      Thank you for your feedback. I am always pleased, but never surprised, to hear positive feedback about our employees. Sovos is filled with talented, motivated and resilient individuals who really live our core value of Be Collaborative by Rowing Together. I am very proud to work alongside each and every person here. I do understand your feedback about compensation. I can assure you we benchmark all of our roles to understand how we line up against other employers in markets in which we operate. When we do this, we consider the complete compensation package that we offer here at Sovos. This of course includes salary, but there are also additional monetary benefits and valuable perks that can significantly enhance the overall value of your compensation. While these differ based on the countries in which we operate, in the US our package beyond salary includes some key things I’d like to take this chance to highlight. Inclusion in our company corporate bonus program, which has a strong performance history resulting in employee payouts. Our flexible time off, myTime program, enables employees to take the time away from work that they need to achieve work-life balance. Yes, we need to take vacations! Tuition reimbursement assistance, which can help you further your education and career development without incurring additional costs. Our HSA seed and annual match are market leading, which can assist you in managing healthcare expenses more efficiently and with fewer out of pocket costs. Our 401k match is a great way to save for your future retirement with an aggressive vesting schedule, and our volunteer time off program allows you to give back to the community while being supported by the company. Lastly, I’d like to call out that our career focused culture allows an average of one third of our employees to make career moves each year. All of these components can add to your financial wellness and to your overall job satisfaction and work-life balance. If you have any questions about any of this, my door is always open. -Ruth Fornell Chief Commercial Officer
      1.0
      Sep 17, 2023

      Stuck in old ways

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      20% USD, Vouchers, Linkedin Learning.

      Cons

      Extreme pressure and massive layoffs.

      avatar
      Sovos Response
      2y
      I appreciate you leaving a review. It´s nice to hear you enjoyed benefits such as the % of salary in USD , Vouchers and our recently launched LinkedIn Learning tool. It is true that at the end of July we had to make some very difficult decisions regarding reducing staff. The decision to part ways with an employee is never an easy one and multiple factors are considered. Sometimes following a reduction employees can express concerns about the amount of increased workload. I’m sorry to hear you experienced extreme pressure. At this moment at Sovos, we are each challenging ourselves to think differently about the work we have been doing. This means that inevitably some of the previous priority's teams had have to change and teams have to adapt to maintain a healthy level of work life balance. We maintain an open-door culture so that employees can express these concerns and leaders can provide clarity and take action to ensure the workload is still reasonable. Thanks again for the feedback, and the time that you have spent with us. Virginia Costa - Managing Director, NA Shared Services
      2.0
      Sep 13, 2023

      Good WFH culture, but company as a whole has gone downhill

      Compliance services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote working setup is very flexbile, and IWG (Regus, Spaces etc) memberships make it very easy to work remotely if home working gets chaotic or busy. Immediate team and manager are great and very supportive

      Cons

      Wider company making some very questionable decisions/changes when cutting costs, the staff who are affected are not consulted and essentially just told to get on with it. Cutting corners comes at the cost of productivity, higher management completely ignorant to this. Staff are primarily being recruited in countries with lower labour costs and it is blatantly obvious the reasoning behind this. Career/internal progression opportunities are minimal despite what is promised from the outset, very demoralising when the reality hits. Company used to be a fun place to work when I first joined with end of quarter events, it's lost any fun edge to it and is just another bland American corporate company that has become a revolving door for staff. New CEO is laying staff off almost immediately despite having very little knowledge of the company overall, a lot of staff old and new now feeling very uncertain about staying with the company. For the industry, pay is not great and they are not interested in doing a great deal about it.

      avatar
      Sovos Response
      2y
      I appreciate you taking the time to provide us with such detailed feedback. I am pleased to know that you find our flexible work model, including access to coworking locations, beneficial for maintaining your flexibility. It’s also great to know, although not surprising, that your team and manager have been positive and supportive during your time with us. Our people are the best part of Sovos. I do want to address your concerns, which I take very seriously. I understand that transitions and change can create uncertainty and that some of the recent changes and decisions made within the company have left you feeling unsettled and unsure of our culture. I feel a tremendous sense of responsibility to our employees, to create and sustain a work environment where employees can safely bring their whole selves to work. I want to assure you that the changes that we have made in the past, and the ones that we will make in the future, are not made unilaterally and only after much deliberation and thought. We owe it to our employees to make decisions that secure the future success of our organization, not just today, but for years to come. I feel confident that we are setting ourselves up to have a tremendous year, both in this FY and beyond. On the topic of in person events, we will continue to evaluate ways to bring our teams together, even when there is no longer a physical office space. Last week saw the European kick off events in person which brought many people together with positive feedback and ideas for future events – we are always open to new ideas and I would encourage you to share any of your own ideas with your manager. We are all learning to adapt to this model and it is important we all feel empowered to raise ideas which will ensure Sovos remains a fun place to work. Another opportunity to influence your local area’s events would be joining our Whole Living Committee who are always looking for new ideas for their in person, and virtual events.
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      ReviewsSovos reviews

      Glassdoor has 889 Sovos reviews submitted anonymously by Sovos employees. Read employee reviews and ratings on Glassdoor to decide if Sovos is right for you.