2.0
Aug 3, 2010
Recommend
CEO approval
Business Outlook
Pros
Efficiency in processing. To-the-bone budgeting if that's what excites you. Have a direction whether on target or not, and follow it.
Cons
Fiefdom form of management. Frantic, nervous VPs. Very little concern for the community. Let's members use their own credit card points to give to charity under SCCU name. I will give them credit for raising money for Haiti earthquake relief though internally it was characterized as an unusual thing to do. Why? Relentless phone center - not a service center, a sales center. You call for service, they try like hell to sell you something else because all the phone reps are on commission. That's a credit union? Don't think so.
