Spectora Client Success Associate reviews

Leadership is largely underqualified if not nowhere near qualified in every department. CS team picks favorites, unfairly fires, overworks employees, and engages in toxic/abusive behavior. Not worth the time, stress, or low pay cut.

You can only go so high up in the company anymore. You have to 'prove yourself' with other job duties for minimum one quarter before you can get a pay raise, so be prepared to do additional tasks and not get paid for it. The product isn't very good, it breaks a lot. So if you're looking for a job on the client success team you should be prepared to be the punching bag of the team. They let their home inspectors swear at you and call you names and offer no protection for their employees. I have never worked a job that my supervisors let me be treated so poorly by clients. Their benefits are awful and some of my coworkers cannot afford health insurance through the company, so they go without. I'm talking more than a car payment for health insurance. That within itself is enough to leave a job. Their all hands meetings are full of love bombs but the company isn't doing well, and it feels fake.