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Spectrum

Engaged Employer

Spectrum Customer Service Associate reviews

2.2

78% would recommend to a friend

(14 total reviews)
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Chris Winfrey

Not enough data to show CEO approval

78% positive business outlook

Ratings by category

3.0

Culture & values

3.0

Diversity & inclusion

3.0

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

3.0

Career opportunities

Ratings by demographic groups

Reviews by job title

14 reviews
1.0
Jun 9, 2021

Mac department

Customer service associate
Recommend
CEO approval
Business Outlook

Pros

The pay was decent. And the training instructor was amazing thank you Casey

Cons

Management often fail short. The work-life balance needs Improvement. And Leadership should take better training courses on how to deal with employee issues

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Spectrum Response
5y
We know that a positive, supportive team can make all the difference for a successful career. The experience you describe is not in keeping with our company values. When some employees do not comply with policies or create a hostile working environment, it hurts us all. We have taken note of your comments and will share them with our leadership.
2.0
Jan 12, 2021

Pretty Awful

Customer service associate
Recommend
CEO approval
Business Outlook

Pros

Great for a temporary job.

Cons

Terrible for more than a temporary job.

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Spectrum Response
5y
Thank you for your feedback . We care about what past and present team members have to say, and will share your comments with our leadership team.
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