Spectrum reviews

3.3

52% would recommend to a friend

(18,938 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Nov 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Good medical benefits and 401k match. Free tv,internet and phone at the moment but this could change. Some encouragement but it’s fake and I can tell.

Cons

ALL PAY PLANS HAVE BEEN DRASTICALLY REDUCED AFTER THE MERGER OF TIME WARNER/ BRIGHTHOUSE. They track you from your tablet and micromanage at ALL TIMES! It’s insane how poor they compensate their front line men and women after the merger. The miles you have to drive and the wear and tear on your vehicle is not worth the up to $400. you might get for mileage per month. Buyer beware this is a very temporary job. They used to treat their door to door salesman good but no longer is this true. You are a walking billboard they take advantage of.

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Spectrum Response
8y
Our recent merger has been somewhat of a process, and we apologize for the inconvenience. Please know we are working to make this process more organized and easier for all of our employees. We would love to hear your feedback on this process so that we might improve it moving forward. Please message us directly. Thank you!
5.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

A fun work environment, great people, awesome benefits.

Cons

No work from home flexibility, top down management style, very old school

3.0
Oct 30, 2017

Spectrum is lacking culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free services, overall good people, pay isn't bad, easy way to get started in the industry

Cons

Lack of culture. Leadership seems very disassociated from front line employees and the problems/struggles they have. Company tries to roll out changes/initiatives before we know that our systems and tools can even handle it, leading to a lot of frustration and negative feedback from the business units.

Viewing 493 - 495 of 18,938 Reviews

Glassdoor has 20,020 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.