Spectrum reviews

3.3

52% would recommend to a friend

(18,967 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Aug 5, 2022

Not a bad place to work

Recommend
CEO approval
Business Outlook

Pros

Benefits, pay, flexibility (recent with WFH program, 2 days a week), 10% bonus every year (for higher level engineers), 401k matching 100% up to 6% (this is rare in most industries, decent healthcare options, two weeks of vacation as a new employee which goes up to 3 after 5 years, and then 4 at (10 years).

Cons

Processes are a bit clunky, rather silo'd environment, unnecessary restrictions on WFH program (can't WFH on a Friday and the following Monday, can't make WFH on Mondays or Fridays a regular thing, odd because we worked from home for 2 years during the height of the pandemic full time), good management seems to be a flip of a coin, can be difficult to move up in the company unless you are really driven to do so, middle management a little bloated in some departments.

4.0
Jul 3, 2022

Day in the life.

Recommend
CEO approval
Business Outlook

Pros

High base moderate commission. Lots of overtime if that's your thing. Not a bad place if you can learn tips tricks and secrets.

Cons

Forced overtime in excess of 50 hours a week. After 2 years of this I felt like an empty shell with no soul. Commission structure just change and rewards mediocre and caps sales. 3 weeks into my commission I was told I was capped and everything I sold further I don't get paid. Took a thousand month paycut just in that. In this area it's about the best you can get around here. However I must warn you we have been threatened to be murdered by cx multiple times. I'm looking elsewhere for that reason.

3.0
Jun 28, 2022
Recommend
CEO approval
Business Outlook

Pros

$18/ hour plus commission (~$1000 a month on average) and good (paid) training. It is possible without too much stress for internal promotions that are offered semi-regularly.

Cons

Need to talk on the phone non-stop pretty much the entire shift with little breaks between and also be expected to sell and pitch to customers that are irate can be stressful and extremely draining

Viewing 652 - 654 of 18,967 Reviews

Glassdoor has 20,050 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.